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Are We Fed Up With Ryanair?
26 July 2011 @ 00:27

Have all those additional extras and cheap publicity stunts caught up with the budget airline?

Perhaps all those years of costly additional extras, rough customer service and cheap publicity stunts have started to take their toll, as Ryanair (LSE: RYA) today confirmed its passenger numbers would advance at their lowest rate for twenty years.

Discounted headline fares -- you can fly from Stansted to Bologna for just £8 -- helped the low-cost operator sell 72 million flights last year. But Michael O'Leary, chief executive of the budget airline, this morning acknowledged passenger numbers would inch up by just 4% to 75 million during 2011.

The lack of additional passengers, which Ryanair blamed on higher fuel costs and a knock-on decision to ground flights, caused the airline to admit profits for 2011 would remain flat at €400m.

It also prompted Ryanair to trial 'extra legroom' reservations at €10 per seat, and therefore expand the infamous list of additional costs that include administration fees (€6), priority boarding (€5) and checked baggage (from €15). Such ancillary revenues now represent 22% of Ryanair's top line.

Read the full article at the Motley Fool



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6 Comments


Patricia said:
25 July 2011 @ 22:49

Less people travelling. That is not surprising given that we are in a recession. 75 million is not half bad!
I have travelled with Ryanair, and found them all right.
Patricia


padraig said:
26 July 2011 @ 01:14

Have had 30 flights with Ryanair. Not one complaint.
Long may they continue to fly.


Ray said:
26 July 2011 @ 11:01

There's less disposable income available for the extras in life-such as leisure travel-so numbers will drop off. EasyJet has cut back on many less popular routes so it's figures do look better.
However-for our regular Stansted/Valencia route nobody can match Ryanair for price and flight timings over the past 6 years-they are the best.


Keith said:
26 July 2011 @ 14:09

You will not fly cheaper if you play by his rules and with a few exceptions, on time!


wend691 said:
26 July 2011 @ 23:40

I agree with the above - my hubby and I always end up booking our flights with Ryanair (after having researched other available airlines). No complaints at all regards any of the 4-5 flights per year with Ryanair for the last 4 years.
If people don't like Ryanair, dont moan about them .... just book the flights through another airline! .... simples!!!!


Patricia said:
27 July 2011 @ 15:13

Exactly, Wendy! Sheer envy at success is probably at the bottom of the sniping at Ryanair. My countryman Michael O sure has a lot of "attitude" but that is just his way.
Patricia


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