| The Comments |
Sorry, should have said Roy, my typing skills are rubbish!
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Good idea Mark, never done that before how do I go about that?
I just don't want people going through what I am and chucking their money away.
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info@eyeonspain.com . I've just dropped a line asking the team to pop in, but my emails to EOS have been bouncing recently.
Mark
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I know that Justin is happy to look at things like this if there are problems with suppliers and this isn´t unfortunately the only forum talking about issues
_______________________
Roy Howitt
Independent Property Consultant
www.sonrisaproperties.com
www.snaggingspain.com
WE CAN FIND YOUR DREAM HOME
627 955 748
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Ta Roy, just dropped Justin an e-mail on the info@eyeonspain.com address asking if he could look into this one. Too late for me, but others should be warned if my experience is widespread, (as I think it is).
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Any news yet? Disappointed that Justin hasn't entered the fray yet  .
Mark
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Hi Mark, unfortunately nowt yet.
They say they will deliver the rest of the furniture soon, but no word on the money they owe me surprise surprise!
Just waiting on the credit card company getting back to me now. Can't see if Justin not got involved, maybe he has but "in the background doing research"??
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Have you heard anything yet?
Mark
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Hi
We spoke to Villapac 9 Oct - we were promised delivery of our remaining furniture last week.
No contact since.
We are due in Spain on 23rd - I am not holding much hope.
We are missing TV, Sofa Bed, bedding, and various other bits and pieces.
Will keep you informed.
Doug and Chris
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Which area of Spain is the property in
_______________________
Roy Howit
InspectaHomeSpain
www.inspectahomespain.com
For Pro...
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Hi
We are at PW Hacienda Riquelme - near Murcia.
Our furniture is supposed to be in a warehouse at Alicante.
Doug and Chris
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Got my fingers crossed for you.
Mark
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This message was last edited by esteban19120 on 29/05/2009.
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Did you pay by cash or credit card?
If you paid by credit card you could charge back. Contact your credit card for info.
_______________________
Amanda
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This message was last edited by esteban19120 on 29/05/2009.
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We had to postpone our visit to Spain last week due to a death in family. Villapac have been in contact recently to say remaining furniture now delivered. We are only waiting for our lights to be fitted. As yet I have not been able to confirm if all this has happened.
Thanks for all your posts.
Doug and Chris
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This message was last edited by esteban19120 on 29/05/2009.
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Well thought I would update you all on my saga of getting money back from Villapak. After much e-mailing, (hassling them and hassle for us), Villapak did cough up the money for the suite that they could not deliver, result!!
Took ages for us to get our money back I must admit, but at least I got it back, which, as I was beginning to think that was never going to happen, I am very happy!
The whole "journey with Villapak" should be complete this week when they are supposed to deliver the rest of my furniture,(was supposed to be 2 weeks ago, but there you go nowt new there), as I am the eternal optimist, I am hoping they are "true to their word" this time, as this saga has been a real nightmare for us.
I fairness to Villapack, although they have been slow, unreliable, difficult to get feedback from did not stick to confirmed dates of delivery, they have nearly fulfilled the order I placed with them and paid for in its entirety in July. They also offered some small compensation, so that's something I guess. They experience should be over this week, watch this space will let you all know.
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The voice of the minority can be pretty powerfiul  . Looking forward to reading about your full delivery and finally closure. Well done so far 
Mark
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Cheers Mark, persistance pays I think is another good saying in this instance, (well hopefully).
It should also be said that I got very helpful advice from the EOS site users, although sadly never got a reply from Justin?
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