Tracing a taxi driver

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14 Nov 2017 16:27 by ScubaBadger Star rating. 8 posts Send private message

Hi

Please can you help me trace the taxi driver named Gregorio Herrera. H.

I took a taxi ride from Malaga airport to Calahonda this week and tried to pay with a card.

The card machine supposedly failed twice so the driver took me to a cash machine where I drew cash and paid.

Now I find my bank is reporting a payment through the card so I finally paid over €100 for a ride from the airport to Calahonda.

I would like to trace the driver and gain a refund, please can anyone direct me to an authority where he can be traced or the company he works for can be traced.

Thanks

Dave

684 459 498





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14 Nov 2017 19:08 by Roberto Star rating in Torremolinos. 4149 posts Send private message

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There are a couple of contact numbers on this page: http://www.aena.es/en/malaga-airport/taxi.html



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14 Nov 2017 21:40 by inspectahomespain Star rating in Orihuela Costa, Spai.... 2367 posts Send private message

Vip Supporter

why don't you just request a charge back from the credit card company, easier



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14 Nov 2017 21:52 by Team GB Star rating. 1239 posts Send private message

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I think you are up a creek without a paddle on this one. The driver should of given you the voided receipts from his POS terminal.

Open a dispute with your bank, they should be able to identify the merchant details if the Spanish bank will provide them  - I'm sure they would have to provide them in the case of a dispute, they should be able to provide details (receipts) of an approved transaction. If not claim it back from your bank.

Edited to say

inspectahomespain - our posts crossed ! you said in one line what took me two paragraphs


This message was last edited by Team GB on 14/11/2017.

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