We are in the UK and our bank doesn't respond
| The Comments |
My bank card has expired! I have been living in Australia for the last 5 years but I'm home now and want to access my Euro account. The bank doesn't answer the telephone, letters, faxes and only one email. I know they have received at least one letter
requesting a new card as they have resumed using my UK address. Do I really have to fly to Spain to sort this out and is there anyone to complain to about the NON service of this bank?
0
Like
|
It might help to know which bank you have the account in, the town/village in which it is or was, and whether you have e-banking. Please do not disclose any other details. There has been a great deal of contraction in Spanish banking, and not all customers were written to re closures. Subject to your reply I may be able to provide some info.
0
Like
|
La Caixa in Manilva. I do not have ebanking.
0
Like
|
_______________________
Nigel
0
Like
|
Thank you,
That is the telephone number we are using !!!
Regards
0
Like
|
Keep trying oldgeezer, they'll pick up eventually ! :) they don't like to pick up the phone in Spain especially in the Banks! Drives me mad. But remember not to phone between 10 and 10:45am they never pick up then .... out having their 'almuerzo!' :)
_______________________
Ian : EOS TEAM MEMBER
.jpeg)
www.eyeonspain.com/blogs/ianandspain.aspx
0
Like
|
... and they close at 2 or 2.15pm!!
_______________________
Claire
0
Like
|
I was translating at a police station yesterday. The victim of a bank fraud had to call her bank to get some more details. They said call back later and hung up. I got the police officer taking the report to call. They spoke to him !!
0
Like
|
They do seem to be rather cavalier. No response still. I fear I will have to fly to Spain!
0
Like
|
Oldgeezer
I just called Caixa Manilva on 951 966 060 (8.35am) from Spain. They answered on the third ring.
0
Like
|
Number of posts in this thread:
10
DISCLAIMER: All opinions posted on these message boards are the opinion solely
of the poster and do not necessarily reflect the opinion of Eye on Spain, its servants
or agents.
1 |