I wrote to IKEA about van rentals and got this:
From: SAC MURCIA  <>
To: ***anonymous***
Subject:  Delivery related questions ...
Dear  Customer,
the transport services which appear in our advertising material  are separate firms to IKEA. We provide easy access to
their services here at  the store for the customer's convenience. 
The rental of vans and small lorries  is provided by "Primoti". They have a small office in our outdoor carpark.  Their contact number is: 968 385 532. Their services cannot
be contracted  from within Ikea.
There is also a full delivery and/or assembly service  "J.L. Pantoja" who have a customer service desk in our store next to the Ikea  Customer Services desk. Their contact details are:
Ph: 902 678 903
Email:  atencioncliente AT jlpantoja DOT com
Their services, on the other hand, can be  contracted when paying for items between checkouts #3 - #8 inclusive.
We  are unable to provide you with estimations on delivery dates. Please feel free  to contact J.L.Pantoja for a more accurate indication.
If you have any  further IKEA-specific enquiries, don't hesitate to reply to this email or call  us on the number below.
Thanking you.
Customer Services
IKEA  Murcia
902 400  922
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From: ***anonymous***
To: sac.murcia
Subject: Delivery related questions  ...
Hello,
- "Te facilitamos la contratación del alquiler de  una furgoneta con una empresa  externa."
Question(s):
1. I plan to visit IKEA on  31-May ... I will purchase beds & other large items.
- Do I need to make  a booking for the van rental OR can I just choose the service on 31-May?
-  Will I be able to get delivery on 31-May?
- Will I be able to get delivery on  1-June?
2. Do you offer two types of rental?
(a) Rent a  van.
(b) Rent a van with a driver.
3. Can I bring my own driver?  (only rent the van).
- What is the approx. cost per hour?
4. My  apartment is in Sucina.
Thanking  you.
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