Goldcar and eyeonspain query

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09 Oct 2018 1:16 PM by milltech Star rating. 3 posts Send private message

Hi, I used the car hire price comparison website, 95% sure it was this one but I did also look at doyouspain.  My credit card  statement says TRANSPORT^CARHIRE and the money has been taken.  The thing is I have no email confirmation and emails to Goldcar and eyeonspain "paid for services" have produced no response.  The bank statement doesn't give a clue as to who took the money, Eye On Spain, Goldcar, or some intermediary who runs the price comparison, plus there's no FAQ that I can see on Car Hire.

Does anyone have a better Goldcar email than info (usual letter) goldcar punto es or some hot contact info for eye on spain?

Of course I can get the money back from the card company but that doesn't get me a car!  All advice welcome.



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09 Oct 2018 3:42 PM by johnzx Star rating in Spain. 5255 posts Send private message

I just googled Goldacar rental Spain and this, normal call rate,  seems to be the number for all  / most offices in Spain +34 918 34 40 64
Good luck

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09 Oct 2018 8:01 PM by Jarvi Star rating in Halifax UK and Sucin.... 757 posts Send private message

If you book on EOS it uses the Cartrawler website.

Click on the link where it will ask for your e mail and booking ref or pick up date. Hope this helps

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09 Oct 2018 11:24 PM by milltech Star rating. 3 posts Send private message

Thanks very much for the help, they have a CHAT facility and Rhona solved the issue and sent the voucher to me on a different email address. Funny how she knew me by my first name that I only use with Police, Doctors etc. ......

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DISCLAIMER:  All opinions posted on these message boards are the opinion solely of the poster and do not necessarily reflect the opinion of Eye on Spain, its servants or agents.

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