Ryanair cancelling flights not booked through their website

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08 Aug 2008 12:00 AM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

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According to the BBC website, Ryanair are cancelling any tickets purchased from non authorised seat resellers (apparently people are paying too much). This is affecting people using screen scrapers while looking for the best price. Full article available here.

Mark



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08 Aug 2008 6:35 PM by morerosado Star rating. 6927 posts Send private message

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Wow Mark, that's bad as Martin Lewis's site says to use his site's FlightChecker & his site's a massive one so many will be affected buying through there. On his site he lists these

The Top Screenscrapers


Screenscrapers don’t all search the same sites, so always use at least two. My top picks are:

  • Kayak for power, speed and ease. Kayak's* range of options, accuracy and ease of use are unbeatable. Whilst technically it's a meta search engine, not a screenscraper, the results are similar. Enter your travel details, and it searches all the eligible flights. Yet it's after this it shows its strength. Once you have the results use its tool bar to filter out the right trip for you. It also has the benefit of allowing multi-destination searches; so if you want to, you can fly from Manchester to LA, drive to Las Vegas and fly back from there.

  • Travelsupermarket for range. While Kayak only searches main airlines, Travelsupermarket* includes many budget airlines and flight brokers too giving it the greatest range. It's easy to use, if not quite as polished as Kayak.

The more screenscrapers used the better; if possible have them all searching in multiple windows: Skyscanner is multi-optioned and especially good for budget flights, plus there's also Sidestep, Foundem (which is fast), Kelkoo*, Momondo, Mobissimo and Openjet. For long haul especially, it's also worth checking the Flightbrokers below, most importantly Expedia* and Travelocity, which screenscrapers commonly miss.




This message was last edited by morerosado on 8/8/2008.

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09 Aug 2008 9:03 AM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

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Just listening to the news today. Apparently the flights will be cancelled from this coming Monday (11th August). Anyone turning up with a booking from these sites will be told they have no seats.

Mark



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09 Aug 2008 9:25 AM by semijubilada Star rating in London/Torrevieja. 1052 posts Send private message

I thought his ethos was getting "Bums on seats" so why should he care how the seats are booked.  The company still get paid and the excuses they are giving can easily be remidied by insisting that an email address is given when booking.

Sounds more like you either do it my way or no way.

I've always thought there should be a boycott on RyanAir even for one day should show them that their customers don't like the practices they use.

One thing that has always annoyed me is that every single passenger has to pay a wheelchair tax of £7.50, EasyJet doesn't charge, then they have cheek to limit the amount of disabled passengers they will carry. 



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09 Aug 2008 12:07 PM by morerosado Star rating. 6927 posts Send private message

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Sorry to brave changing topic .....BUT READ THIS 

Ryanair Announces End of Low Fare Air Travel…

 
AND THE START OF LOWEST FARE TRAVEL!!!
 
1 MILLION SEPTEMBER SEATS FOR JUST £5
 
Ryanair, Europe’s largest low fares airline, today (7th August) announced the end of low fares air travel and its replacement with an era of lowest fares air travel. At a time when other airlines like British Airways are raising fares and fuel surcharges Ryanair will reduce fares by 5% this autumn and Ryanair guarantees no fuel surcharge ever!
 
To prove this Ryanair today released 1 million seats for travel in September for just £5 (including taxes and charges), which is just half the UK APD tax rip-off imposed on passengers by greedy Gordon Brown.
 
These £5 seats can be booked on www.ryanair.com from today (7th August) and will remain on sale until midnight Sunday (10th August), for travel from 1st September – 30th September 2008.
 
Speaking today in London, Michael O’Leary said:
 
“Lots of rubbish has been pedalled recently about the end of low fares travel. In reality higher oil prices means the end of high fares short haul travel. Just look at British Airways who are raising fares and fuel surcharges and are losing short haul passengers to Ryanair. Last month (July) BA’s UK/Europe traffic declined by 3%. By contrast Ryanair’s traffic continues to expand, up 19% last month (July), and we are still lowering airfares and guaranteeing no fuel surcharge. 
 
“This winter Ryanair’s fares will fall by up to 5%, which means that Europe’s guaranteed lowest fares are getting even lower, and Ryanair guarantees no fuel surcharge as well, not today, tomorrow or ever. Ryanair’s £5 seat sale proves that the era of low fares travel is over – and will be replaced by an era of lowest fares air travel this September”.
 

 




This message was last edited by morerosado on 8/9/2008.

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09 Aug 2008 12:32 PM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

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From the Ryanair website:

Bravofly Ltd Discontinues Screenscraping Ryanair.com

 
RYANAIR TO CANCEL ALL SCREENSCRAPER BOOKINGS
 
 
Ryanair, Europe’s largest low fares airline today (5th August) announced that BravoFly Ltd (an Irish screenscraping price comparison website) has confirmed that it has discontinued screenscraping the Ryanair.com website as part of legal proceedings filed against both it and its parent company BravoFly SA. This is the second recent success Ryanair has scored against screenscraping websites and follows Ryanair’s successful injunction against V-tours to prevent them from screenscraping Ryanair’s website in Germany.
 
Ryanair has a policy of preventing screenscrapers unlawfully accessing Ryanair’s website, because in many cases these screenscrapers are engaged in some or all of the following unlawful/inappropriate behaviour:
 
1.      They are in breach of Ryanair’s copyright rules.
2.      They are in breach of Ryanair.com’s terms of use.
3.      They are levying unjustified and unnecessary handling charges (in some cases up  to      double the Ryanair fare) on Ryanair passengers.
4.      They don’t provide passengers with Ryanair’s accurate terms/conditions.
5.      They don’t provide passengers with up to date flight or change information.
6.      They are delaying ordinary passengers’ access to the Ryanair.com website.
 
Commenting on this latest success against screenscrapers, Ryanair’s Howard Millar said:
 
“We welcome this latest success against screenscrapers, as we continue our campaign to eliminate this unlawful activity from the Ryanair website. Ryanair is pursuing legal actions in a number of European countries to bring an end to this unlawful and anti-consumer activity.
 
“Many of these screenscrapers do not provide consumers with any useful services, because consumers know that they will get the lowest fares only on Ryanair.com, thanks to Ryanair’s lowest fare guarantee. However, in recent weeks genuine passengers using Ryanair’s website have been suffering long processing times and slower access because of the huge volume of information being downloaded from our website by these screenscrapers all over Europe. In all cases this scraping activity is unlawful and in breach of both Ryanair.com’s copyright and terms of use. 
 
“We are determined to eliminate these illegal practices, particularly in cases where passengers are being misled by screenscrapers into paying higher fares, unjustified handling fees and hotel and car hire charges that are higher than they otherwise would be on Ryanair.com.
 
“Ryanair will next Monday (11th Aug) introduce new procedures to cancel all passenger bookings made through screenscraping websites. We believe this is a quicker and more effective way of discouraging this unlawful activity and we hope that by getting rid of screenscrapers we will speed up passenger processing times on Ryanair.com, as well as ensuring that Ryanair passengers are not paying unnecessary handling charges or higher fares to screenscrapers. Ryanair is continuing to work with our software providers, Navitaire and Microsoft to proactively eliminate screenscraping of Ryanair’s website. We hope this will ensure that genuine consumers can purchase Europe’s guaranteed lowest air fares while enjoying rapid access and quicker processing times for their bookings on Ryanair.com”.




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09 Aug 2008 12:50 PM by morerosado Star rating. 6927 posts Send private message

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So travellers (and there'll surely be many who just turn up at airports on Monday, not knowing any of this) will have to pay out directly to Ryanair on Monday & thereafter ? I foresee riots with a CAPITAL "R". Are people going to pay out again rather than not go on holiday ? Certainly not without a , kids are going to be upset too. Totally unbelievable.

My OH has just said to me "hey, look at what's on Sky about Ryanair !" & it was this subject. I told him it's old news, we've been discussing it in various forums ! I said he thinks I just have fun in forums. 
 What's he like ???

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09 Aug 2008 12:56 PM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

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I agree, I wouldn't want to be check in staff when it hits the fan on Moday morning .  I wonder how many staff are busy trying the swap shifts and how many will call in sick? There was a discussion on BBC News24 this morning about the perceived problems that could be caused by families arriving at the airport with their printed off tickets, to be told that their seats are not valid! I wonder how it will affect those with online check in? As you can check in a while before departure, you wouldn't find out until you arrived at the departure gate!! What about those already away and coming back that have used these systems? I think Ryanair will be seeing a lot of negative publicity over this in the coming days/ weeks.

Mark



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09 Aug 2008 2:09 PM by morerosado Star rating. 6927 posts Send private message

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It'll certainly keep some members typing fingers busy, those who regularly slate Ryanair on here & on other forums yet never use them these days. Makes me glad we only use Easyjet. (Only option from Bristol).

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09 Aug 2008 3:30 PM by Gypsy Star rating in south shields/formen.... 206 posts Send private message

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we mostly use ryanair but boy am I glad that we ALWAYS book
through their official website.



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09 Aug 2008 6:00 PM by alamred Star rating. 242 posts Send private message

Gypsy what possesses anyone wanting to travel on the ramshackle outfit ryanair. cant you see how they deliberately rip you off with adds on, and now this latest wheeze becuase the very poor michale does not get his £1.5 for every credit card booking.

I was forced to travel ryanair for last trip to spain (the dates of monarch, ba, easy jet, flybe were either sold out or too late - I was going sat to monday ni ght)his latest wheeze is the "must do passenger information for flying to spain" which in turn prompts phone calls trying to flog you inferior travel insurance. i paid £39.50 for annual travel insurance - they want £28.99 for 1 week (and i was only going for 36 hours) !

i live in midlands and would happily drive to london to avoid them




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09 Aug 2008 6:20 PM by morerosado Star rating. 6927 posts Send private message

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I was forced to travel ryanair  for last trip to spain (the dates of monarch, ba, easy jet, flybe were either sold out or too late 

 

You must've been glad they were around then, alamred, even though you keep on slating them

(We get our annual European travel insurance free BTW. If you want details anyone I'd be happy to say how again.)





This message was last edited by morerosado on 8/9/2008.

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09 Aug 2008 6:21 PM by Patty_1 Star rating in Hertfordshire. UK. .... 1062 posts Send private message

No we do not Ryanair not from Luton, just easyjet or monarch.                                                                                                                   Alamred you manage to get annual insurance for£39.50 I think we need to shop around a bit more then we have just got our annual insurance bill through, £239.00 for the two of us.    Thank's for that Pat

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09 Aug 2008 7:51 PM by Gypsy Star rating in south shields/formen.... 206 posts Send private message

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ALAMRED,
even with all the ADD ONS you talk about Ryanair is still
the CHEAPEST airline from the NORTH EAST.
We previously have travelled with Easyjet, Flyglobespan,
Jet2 and Thomsonfly BUT they CANNOT compete with
the Ryanair prices we get. I do not agree with you that
it is a ramshackle company as we have always found
them to be a good airline.
IF YOU FEEL THAT WAY NO ONE FORCES YOU TO USE THEM

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12 Aug 2008 1:54 PM by snow Star rating. 10 posts Send private message

woa. thatsa bad!



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12 Aug 2008 2:23 PM by Gypsy Star rating in south shields/formen.... 206 posts Send private message

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To SNOW,
what on earth is your post supposed to say or mean.
Am I missing sonmething here??

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12 Aug 2008 3:36 PM by semijubilada Star rating in London/Torrevieja. 1052 posts Send private message

Is it referring to the title of the thread?

Talking to a friend yesterday, she and her husband have booked through Jules Verne for a holiday can't remember to where but the first part of the journey involves a Ryanair flight.  They have no idea if they will be effected by this as it wasn't booked through a flight search engine but a reputable company.  Not going til September so hopefully nearer the time things will be much clearer. 



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14 Aug 2008 5:35 PM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

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And the controversy rumbles on abroad.

Spain's transport ministry has opened an investigation into Ryanair's move to cancel thousands of bookings made via third party internet travel agents. 

See the BBC website for more details.

Mark





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15 Aug 2008 10:28 PM by morerosado Star rating. 6927 posts Send private message

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Did anyone hear of any Ryanair passengers who were not permitted to fly then ?

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16 Aug 2008 1:39 PM by patpur Star rating in Castle Bromwich Bir.... 389 posts Send private message

Hi More l think it starts on monday.We will hear all about the riots then.Pat.



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