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28 Jun 2016 4:28 PM by otterandy Star rating in Dubai - Carvajal. 260 forum posts Send private message

Hi can anyone help me with getting an internet connection at Don Juan?

I have been emailing and contacting WIFI connect since 17th of June and despite numerous emails and calls they don’t seem to be interested to provide any service. This is disappointing considering the investment of the hardware and installation of their router and antenna etc...

Any info would be appreciated.

best regards

Andy

 


This message was last edited by otterandy on 28/06/2016.


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29 Jun 2016 8:13 PM by Jenx Star rating. 121 forum posts Send private message

Is this the WiFiConnect linked to Y-Internet who is the preferred community provider?

I only use Y-Internet (office is in Calahonda) and have done so for several years. Their service is very good  - I e-mailed them my requirements, pay via Paypal and the connection is there when I arrive at my apartment.

Try using Y-Internet and check them out for yourself.




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30 Jun 2016 1:25 PM by otterandy Star rating in Dubai - Carvajal. 260 forum posts Send private message

Hi Jenx,

Thanks other people at don Juan have recommended same. , I just called Y internet at their offices below , got through to a very helpful English speaking lady. She has arranged for one of their engineers to visit my apartment and they will reprogram the original WIFI Connect router and Antenna. So Job done, I  wish I called them first rather than wasting my time with WIFI connect.

rgds Andy

 

Y-Internet                            

Local No 11, Centro Commercial, El Campanario, Avda de Espana, Calahonda, 29649 Mijas Costa, Malaga, Spain
Telephone : +34 952 932 266
Fax : +34 952 932 864
Email : info@y-internet.com
Open : Monday - Friday 09:00 - 17:30, Saturday 10:00 - 14:00

 




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19 Jul 2016 10:38 AM by solgre Star rating in Denmark. 79 forum posts Send private message

Hi Andy. 

Did y-internet reprogramme antenne and router from wifi connect ? How much did they charge?

can more than 1 unit acces internet?

 

 


This message was last edited by solgre on 19/07/2016.


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21 Jul 2016 9:48 AM by Jenx Star rating. 121 forum posts Send private message

Hello Solgre

Based on my own experience, with a private antenna you can connect several devices to the Internet at the same time. There is no limit on data usage and you buy your data package by days, weeks or months.

if you buy data via Y- Internet website you can only connect one device to the Internet at a time. I think a private antenna also gives better signal strength -  I often have 100% signal strength displayed on my devices.

Hope this answers your question.




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21 Jul 2016 10:06 AM by otterandy Star rating in Dubai - Carvajal. 260 forum posts Send private message

Hi Solgre,

Yes , they come and re program the WIFI connect router and antenna for free , takes them about 45 mins, Once this is done the internal router acts just like a normal home router and you can connect as many devices as you want without needing to log on each time , its great , just pay them for the internet period you need and your router comes alive automatically.

I wish Id done this at outset. :-)

 

rgds Andy




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10 Nov 2016 9:16 PM by davmunster Star rating in Carvajal\Belfast. 843 forum posts Send private message

davmunster´s avatar

It's been a while since I looked on here so only seeing this now. Barry is still in Fuengirola but appears to have other business interests and is no longer involved with Y-Internet (who own the equipment in Don Juan).

For anyone interested Land Lines (so high speed unlimited internet) is now available. There are no part time deals available for this so if you want it you have to be prepared to pay a monthly fee (€40-50€ usually). 



_______________________

David




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02 Feb 2017 8:46 PM by irenemontague Star rating in liverpool/carvajal . 794 forum posts Send private message

Hi can anyone get a message to ken and anna block 10 please to ring Irene and peter from Liverpool

Thanks 

Irene




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26 Apr 2017 2:51 PM by solgre Star rating in Denmark. 79 forum posts Send private message

Hi 

just e-mailed y-internet on this mail. Info@y-internet.com,. Had this answer:

The cost for installation in Don juan is €181.50.

If we can use the router, this will be reduced to €136.50.

 

Did anyone else pay this amount ? 

 




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