Problems with Telefonica internet today

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07 Feb 2010 9:33 PM by Sunrise Star rating in UK. 417 posts Send private message

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Foxbat...

I'm on landline and i'm in the UK.



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10 Feb 2010 5:06 PM by Marksfish Star rating in Vera, Almeria. 2627 posts Send private message

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I ordered my landline and adsl from Telefonica on Friday 5th, it was installed on Monday 8th . Pretty impressive I thought!! Download speeds in Puerto Rey of 5.25 Mb/s (yesterday) compared to my connection in the UK of 2Mb/s if i'm lucky!!

Mark





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10 Feb 2010 5:36 PM by EOS Team Star rating in In Spain of course!. 4015 posts Send private message

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Seems as if you and Pitby are the lucky ones then!

Justin



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10 Feb 2010 5:47 PM by Pitby Star rating in Andalucía. 1904 posts Send private message

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I can say that we had the same speedy service with Telefonica - ordered and installed within about four days (weekend inbetween).  Although they did connect up my neighbour's new installation to my line at one point - so I had a completely different landline number!  BUT I phoned as soon as I found out and it was back to normal by the next morning!!  So, again, can't complain about service really!

Yes, looks like we are the lucky ones, Markfish!!





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19 Apr 2010 4:51 PM by nickid Star rating in west midlands brough.... 74 posts Send private message

could someone tell me if you can  just have internet in a property an how much does this cost

Thanks nicki





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19 Apr 2010 7:06 PM by Marksfish Star rating in Vera, Almeria. 2627 posts Send private message

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 31.50€ per month with free line installation, adsl activation and free wireless router. Contract length is 12 months for an up to 6MB service. Got ours in Feb and it's great, much better than our UK connection.

Mark





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20 Apr 2010 12:52 AM by EOS Team Star rating in In Spain of course!. 4015 posts Send private message

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You must be one of the lucky ones.  I am contracted for 6MB but I don't often get close to 1MB.

I have complained to Telefonica and it did improve for a while but it's rubbish again.

6 years to internet connection issues...when will it end????

Justin



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20 Apr 2010 9:22 AM by Marksfish Star rating in Vera, Almeria. 2627 posts Send private message

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 IMO, Vodafone are worse. Every time I went to the shop to contract the service, the computer was down. I couldn't speak to anyone as the PAYG customer service line had issues, so I emailed their atencion address in January and got no reply. I then went to the Movistar shop on the Friday afternoon and it was all installed the following Monday. Have to say though, I admire Vodafone's optimism as I received a reply to my January enquiry this week!!!

As it was when I left, the TF connection is 3x better than my UK connection and 10x better than the Iberbanda connection I had. Will check (maybe, possibly, perhaps) when I get out on Friday .

Mark





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20 Apr 2010 4:53 PM by Forhotspot Star rating. 233 posts Send private message

Has anyone used Direct Telecom for the ASDL & free national & international phone calls using VOIP?  They have agents like Telefonica in English which runs through Movifresh.

 



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20 Apr 2010 9:57 PM by esteban19120 Star rating. 182 posts Send private message

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I am working for BT cocoontelecom, Land line adsl 6 mb if you line will carry and mobiles, switch from telefonica, see www.cocoontelecom.com for costs save around 20%.





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22 Apr 2010 4:55 PM by Forhotspot Star rating. 233 posts Send private message

Has anyone used euphony? I'm not sure talkout has taken over the last time I emailed them.

For only € 39,90 /per month! VAT not included
Up to 3 Mb in GIGAADSL y PAI
* Personal Euphony customer service in Spanish and English
* No Contract Commitment

- you get 600mins free international calls & local & national calls are free.



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24 Apr 2010 4:10 PM by Marksfish Star rating in Vera, Almeria. 2627 posts Send private message

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 No problems here today :)

 

Ping test is a bit off though. Just as well i'm not a gamer!!





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