Eurona Telecom

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09 Oct 2016 12:31 by arne56 Star rating in La Cañada and Uppsal.... 192 posts Send private message

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I had an Internet and  telephone service from Eurona by Norton in LaZenia/Orihuela Costa for 7 years. Never worked satisfactory so I cancelled the service 1st Sept 2015. I made the cancellation  in person, paid outstanding debts and got a signed copy of my cancellation.(This was a tuff job and  my blood pressure was on top when I left.)

Now I get E-mails from a  company called ABENITIO CONSULTING. They claim that I own Eurona €171.20 without any information what it is for. (Could guess 6 months fee.)

I am going to see Norton/Eurona tomorrow but I want to know if this has happened to anyone else.

 



_______________________

Better listen to a breaking string than newer draw a bow.




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10 Oct 2016 10:32 by honeywater Star rating. 68 posts Send private message

I faced a similar situation with this company claiming that I owed money that I had already paid. They also charged for a service that they were not longer provided and only informed me monhts later that this was because they had upgrade the system and that I had to sign a new contract. They refused to refund the money paid withoug getting the service. I' will be cancelling my contract. Any suggestions about alternative providers would be appreciated.





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10 Oct 2016 11:13 by arne56 Star rating in La Cañada and Uppsal.... 192 posts Send private message

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I had NoLimit last winter. They had a base station on our house and I got 30 to 50 Mb/s for free.The problem was that we could never agree on a contract text and it was very difficult to get answers from them. I puched hard to get a acceptable contract and a declaration that they would continue. I had several potential clients in our area waiting for their answer. Suddenly they stopped the service claiming there were no other clients!!! They did nit even offered a normal service.

So I went to Ole as several others have done here. Got a dish and a router in a few days. Had one issue with the fee as I asked for a 3 month pause after just one week. This problem was solved easely by one e-mail. Have had it running for one month now. So far so good.



_______________________

Better listen to a breaking string than newer draw a bow.




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21 Nov 2016 22:00 by arne56 Star rating in La Cañada and Uppsal.... 192 posts Send private message

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Abinitio kept sending me an e-mail every 10 days saying I must pay bills from Eurona and I answered every one that I do not own any money to Eurona and that I need to have the invoices they refer to, so I can replay. Last Saturday I got I e-mail from Abinito that they have checked my files and found that I dont own any money to Eurona!!! Very nice!   Conclusion: Keep all invoices and receipts from Norton, BroadbandCB and Eurona in good order, because they don’t.



_______________________

Better listen to a breaking string than newer draw a bow.




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