Changing from Movistar to Hits Mobile

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06 Oct 2016 21:31 by skippy63 Star rating. 5 posts Send private message

 i was over in spain last week and i purchased a Hits Sim card from a Hits Agent and i told him i wanted to keep my Same number he took my movistar sim card details and my original passport 

He Gave me my hits sim card and

 in the mean time i got a text from hits saying we have sent your portability with reference number 4056777 

i then got another message from hits saying your portability with reference 4056777 has been confirmed for the 05/10/2016, 02.00

But im still not getting any networkCoverage etc  i cant make a phone call, I TRIED to sign into hits space but it wont send to my email address

Im back in ireland now i thought it would be connected up by now 

 

any help or advice would be greatly appreciated thanks 


body p



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06 Oct 2016 22:31 by nigel188 Star rating in Estepona. 635 posts Send private message

Hi Skippy

Email sent to HITS Clients Support on your behalf. I will let you know how I get on.



_______________________

Nigel




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07 Oct 2016 13:29 by Tadd1966 Star rating in Los Montesinos. 1755 posts Send private message

Just a thought - if you are back in Ireland maybe you do not have roaming enabled



_______________________
“The greatest enemy of knowledge is not ignorance; it is the illusion of knowledge”



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