la caixa bank charges

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09 Feb 2016 1:08 PM by LeilaMani Star rating. 2 posts Send private message

I am a customer at La Caixa bank.

I cant believe this shoddy bank is making me pay for emails and letters they are sending me.  I have NEVER heard of a bank charging for emails they send you once in a while!! What kind of scam artists are these people? How desperate is La Caixa for money that they sink so low?

It was much better back then, when I was Banco de Valencia's customer, before this scammy bank took over!!

 





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09 Feb 2016 1:25 PM by johnzx Star rating in Spain. 5242 posts Send private message

Unless controlled by say the government any bank/organisation/shop/service provider etc. can charge what it likes for anything it provides.    

So sorry but as you said, "I am a customer at La Caixa bank" .  As such you have agreed to the conditions, whether you realised that or not, so it's your responsibility alone.

If one is dissatisfied,  they can change the entity to one they prefer. 
 


This message was last edited by johnzx on 09/02/2016.



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09 Feb 2016 3:01 PM by lindaw164 Star rating in Glasgow and Jardins .... 253 posts Send private message

lindaw164´s avatar

We were with Barclays who unfortunately were then taken over by La Caixa Bank.  We too receive letters which are in Spanish and when you translate them it appears they are actually just a circular they send to their customers.  Don't think we should be paying for circulars!

 





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09 Feb 2016 3:45 PM by Sanchez1 Star rating. 853 posts Send private message

I'm also with La Caixa after they took over Barclays.  I haven't had any charges applied to my account, and definitely not for letters/circulars.



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09 Feb 2016 5:12 PM by LeilaMani Star rating. 2 posts Send private message

being charged for EMAILS sent to me by my bank rep, for a simple question regarding my account is something I have never encounteres with any other bank

have had my fair share of awful banking busines with Barclays too

la Caixa is really rotten, will be changing banks very soon and I do NOT advise that anyone should open their acct with them!





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09 Feb 2016 5:30 PM by acer Star rating. 1528 posts Send private message

I agree with the posts.  I was obliged to move from Barclays to La Caixa.  This itself was very sad, Barclays were fantastic at their Mazarron branch - amazingly helpful and genuinely nice people.

La Caixa are cheeky and will forever try to charge extra fees - but will waive these when challenged.  I reckon they see Brits as easy targets.

We've also been with Santander who were a joke, with standards 100 years behind the times and expected you to queue for an hour or so, standing in line. And just as greedy.

But, who is better in the Mazarron/Isla Plana area?

I don't reckon it's a long list!



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09 Feb 2016 8:57 PM by Marksfish Star rating in Vera, Almeria. 2626 posts Send private message

Marksfish´s avatar

We were with Barclays and jumped ship when La Caixa were taking over. Went to Banco Sabadell who have a very helpful local branch to us and will respond promptly to emails (free of charge) when in the UK.

Mark





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