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06 Aug 2009 00:00 by samdxx Star rating. 5 posts Send private message

Hi, just need a little advice, I mentioned before about maybe moving to Salou  for 6 months or a year and being able to take my work with me because I can work online. Thanks to everyone who gave me advice on that. Just we have found a nice apartment near Cap Salou but I need to install business internet into it. The landlord said we can have internet but just wondering what company to go with because I need a business line because I will be working with big files. I know the internet cafes use business internet but I am a Graphic Designer and work with big files transfering them back and forth from UK to Spain. If anyone has any advice it would be greatfully received.





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06 Aug 2009 14:28 by joanmalaga Star rating in Costa del Sol. 422 posts Send private message

Hi samdxx,

I had a friend who did this and did it with telefonica, at the moment they are offering up to 12 mg in some areas, i have 6 mg and pay around €70 a month for the line rental, the phone rental and the internet.

There are loads of companies out there and some probably cheaper but most need you to install a telephone line with telefonica first.

Prices and information on www.telefonica.es

Joan





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06 Aug 2009 15:40 by Emerald Property Management Star rating in Estepona,Malaga. 180 posts Send private message

I would not recommend Telefonica to anyone! They are expensive, they have no customer service skills, they are useless in a problem,they tell you someone will be at your house within 48 hours and I ended up waiting 2 months before telling them to cut me off, the customer service department kept telling me to call the technical department( Spanish speaking only and not a free call!) who then informed me the problem was not technical and I had to call customer services(this went back and forth for 2 months!) and I have heard others on here say they rarely recieve the 6mb they are paying for,more like 2mbs!

We are now with Orange who I am more than happy with. Our monthly bills are half the price they were with Telefonica. Having said this, ours is for personal use,not business.

Sorry for the Telefonica rant!!

 



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Vicci Healy  Emerald Property Management and Building Specialists ...



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06 Aug 2009 15:49 by Smiley Star rating in San Pedro de Alcanta.... 2478 posts Send private message

Smiley´s avatar

BT offer packages here which seem competitive on price but you do have to have a Telfonica line installed first - I echo Emerald - Telefonica are a nightmare to deal with - lots of over charging and errors as well - getting them to sort a problem is like pulling hens teeth - I remember a few years back (05 or 06) they announced record, record, record profits - way way above expectations - a spokesman was asked on TV what it could be attributed to and ON TV he openly stated it was down to mistakes and overcharging!!!! I wonder if he managed to keep his job!! Perhaps they should recruit him to the House of Commons!!



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Smiley - patrick@marbellamortgages.com  www.marbellamortgages.com   www.comparetravelcash.co.uk




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06 Aug 2009 20:44 by Forhotspot Star rating. 233 posts Send private message

Emerald, what is the website name for orange? Do you mean that you don't need a phone line with telefonica at all?



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06 Aug 2009 21:18 by Smiley Star rating in San Pedro de Alcanta.... 2478 posts Send private message

Smiley´s avatar

Might be 3G stick - Vodafone do the same - download speed can be very very slow so with large files its not ideal - unless Orange do something different.



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Smiley - patrick@marbellamortgages.com  www.marbellamortgages.com   www.comparetravelcash.co.uk




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06 Aug 2009 21:44 by Emerald Property Management Star rating in Estepona,Malaga. 180 posts Send private message

Hi

www.orange.es

As soon as I signed up with orange they sent me a 'livebox' which is a router and you plug your phone into it for cheap calls. I had no more dealings with Telefonica at all. The router is plugged into the same wall socket so i don't know if it is still a telefonica line or not? We only get bills from Orange though, no separate bill for line rental?

 



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Vicci Healy  Emerald Property Management and Building Specialists ...



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06 Aug 2009 23:04 by Forhotspot Star rating. 233 posts Send private message

Thanks Emerald. Can I ask how much do you have to pay per mth for the internet & the phone calls both local & international ?



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