Internet Access?

Personally, I prefer to stick with Telefonica. Although there are many companies offering services, some with no need to contract your telephone line from Telefonica at all, they all still have to use Telefonica's infrastructure. Hence, if Telefonica's lines are down, it makes no difference who you get your service from. Many would disagree with me, citing cheaper options to Telefonica, which may be true, but my advice is, as always, read the small print very carefully. Many of the most attractive offers only apply for the first month or two. And there are stories of people having difficulty cancelling services they are not happy with.

The standard service from Telefonica is currently 3mbps. Again, other providers offer faster connections, but I'm sceptical. There are techies on here who know more about it than me, but I think I'm right in saying that just because your provider sells you a 20mbps package, does not mean that you'll necessarily be getting any quicker connections than your neighbour who has 3Mbps from Telefonica?

And finally, beware of adverts for "Telefonica in English" or similar. They have nothing to do with the real Telefonica. If you don't speak Spanish, when you call Telefonica (1004) ask for an English speaking member of staff.

Hi Roberto - We are also moving out very shortly to the Costa Blanca area.  We'll be inland in a small town called Cox not too far from Orihuela.  Do you have any idea whether we can get internet that far inland?   Would you also mind me asking how expensive internet is in Spain?

Thanks for your help.

Yes, you can get (maximum) 3Mbps from Telefonica in Cox. The ADSL is about €40 per month, plus the line rental about €18, plus IVA (VAT) total about €67 per month. Other providers, such as Ya.com, may offer better prices, and you may not have to pay line rental to Telefonica - they basically buy the line from Telefonica, so you'll only have the one bill. As I said before though, read all the small print!

If you want to check whether your area has coverage, go to http://tinyurl.com/3ytdwh and check the "Dirección" option (unless you already have a phone line, in which case you can enter your number). Click on "consultar", then onthe next screen click on your area on the map of Spain. Type in your town, click "buscar", select it from the list and click "continuar". You'll be prompted for an exact address next. For SpanishTogs, I just chose Carretera Alicante-Murcia, No.1! You'll be asked to type in a few letters as shown on your screen (to prove you're not a pesky robot!)

Hi again.  Thank you very much for that.  Sounds a bit pricey to me though, so may have to just continue using the library!   I suppose it will get cheaper as the years go by though.

Would you mind if I copied and pasted your reply into the forum for Mirador de la Vega II?   We've got a good community building there who are itching to learn. If not, no problem and good luck.

Thanks again#

Dillys

Thank you very much for taking time to reply - appreciated.

Would you mind if I copied and pasted the text into our Mirador de la Vega II forum?  Lots of our future neighbours are also keen to learn.

If you've any further advice to impart, possibly about television suppliers - that would also be appreciated.

Thanks again

67 Euros a month !!!!

That is a rip off .

Thanks for that - will do.

Cheers

Dilys

SpanishTogs, you're welcome to copy any of my posts to wherever you like - assuming that's also OK with EOS!

Acapulco, 67 euros includes the line rental for telephone @ 18 euros, which unless you opt for one of the companies that have supposedly bought the line from Telefonica, and don't charge line rental, you will have to pay anyway. It also includes IVA, which you 'll have to pay (although if it's a business line, you may be able to claim back etc.) The ADSL service is about 40 euros (plus IVA), which again, you may get cheaper from another provider, but sometimes you get what you pay for. I agree, 67 euros is a lot to fork out every month, but at least I get to spend as much time as I like browsing EOS without having to go to the library!

Muchas Gracias para su ayuda !!  (That's my limit!)

Have pasted it into Mirador de la Vega II.

Cheers

We are in the province of Almeria and we went through a company called Servcom who deal with Iberbanda (we had to get to a satellite connection as no land lines available where we currently live) the cost is €45 per month plus iva.  its called an AVIpack with a speed of 512kbps including free telephone line rental and 300 minutes of free calls within spain per month.  You do have to sign up to a contract of I think 1 year but we were told that no penalty is given if you send an email to Iberbanda to advise of cancellation request.

 We have had no problems at all with this service and find the speed fast enough for our needs.  A word of warning some companies who advertise a satellite telephone and internet charge in excess of €240 for installation and then the monthly fees starting from €40.  I know of someone who had one such company fit his connection and they are always losing the connection and say they have had a lot of attempts by hackers to get into their computer.  (I am not into computer jargon so dont knowif hacker is the right name or how they know someone is trying to get into their computer)

Thanks very much for that.  Would you mind me copying and pasting it into our forum thread on Mirador de la Vega II?   It certainly sounds a lot more viable that the Telifonica.  The trouble is that when you add the cost of television onto that it's getting a bit pricey - or maybe I'm just tight!

We are actually due to complete on our apartment on 23 April and getting really excited about it now.  Have you been out there a long time?   We have so much to learn, but we're getting there bit by bit!

Thanks again for taking the time and trouble to reply and if you could let me know if you wouldn't mind me pasting the essential bits re internet in, I'm sure our new neighbours will be very interested as some of them will be relying on internet as part of a business venture I believe.

Cheers

Dil

I cannot have a land line as when my urb was built telefonica only put in an exchange capable of holding 10 lines for a development of 42 houses (foresight is a wonderful thing!). Anyway as one of the last houses to be occupied the exchange was full by the time I requested a line.

In my stupidity I went for an infrared modem through orange. What a disaster. I had the thing for 3 weeks then it packed up. I took it back to the shop and they said they had to send it off to be fixed. That was 6 weks ago and they still cannot tell me when I can have it back. I was told it would take 10 days for the repair. I have since tried to cancel subscription as as far as I am concerned they have broken their contract by not providing me with the service I have contracted. They refused to give me a substitute whilst mine was being repaired.

Apparently I can only cancel the contract if I pay them 180€ even though it is them that have not fulfilled the terms of the contract. I told them that this was tantamount to blackmail but they dont care. I call the shop every week but to date I still dont have internet.