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28 Dec 2020 23:16 by newworld Star rating. 937 posts Send private message

How mad is this , just sold a property contacted the 3 utilities companies with my final readings, and to close my account down , This is the answer from all 3 , they will only close the accounts down when the new owners contract them and say they have bought the property and want to register there name to the property. So let's say they don't register for 3 months, who pays the bill for what they have used in the meantime. ME , and my solicitors says yes that's how it's done . Crazy System 





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30 Dec 2020 13:19 by Roberto Star rating in Torremolinos. 4534 posts Send private message

Roberto´s avatar

It should be perfectly possible to fully close your accounts down - referred to as "baja" in Spanish. But, if you have made it clear to the utility companies that new owners are moving in, it's more usual for the new owners to contact them to switch the contracts into their names (you can't do it, because you can't authorise direct debits from someone else's bank account) in order to avoid reconnection charges, and sometimes new meter installations, inspections etc. It really is in the interest of the new owners to do this ASAP to avoid such hassle - and the utility companies probably prefer it this way too as it's less work for them. 

If possible, take final readings with the new owners, and stress that they must contact the relevant companies and make the contract changes ASAP. If you are in any doubt that they will do this, you can give them a deadline - say, one week, after which you can contact the companies and cancel your services. In my experience, for this reason, buyers usually are more than happy to do the necessary within a day or two!



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