beware "EXACT CHANGE" Bureaux in Malaga Airport

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14 Jul 2012 3:55 PM by 212 Star rating in UK mainly and Estepo.... 2 posts Send private message

Just to advise you all that exchanging small sums of £s for €'s in Malaga Airport may cost a lot more than you think.

A Bureaux called "EXACT CHANGE" in the arrivals at Malaga advertise "We Guarantee better rate than in your destination airport" So you would assume that they give a good rate changing £s into €s.

On 30th June this year an unsuspecting young traveller went to the bureaux and asked to change £250.

The publicised ForeignEexchange rate was hovering around 1.25  and we expect to pay a small amount of commission/fee to change. However they gave .99!

In other words, changing up £250 provided €252.42

When telephoned to ask the reason for their 20% "transaction" charge, they have no answer, other than to tell me they "dont take commission"

i am sure all of you knew that, and everyone has advice as to where the best place is to exchange money. You now know where the worst place is!

 

 





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14 Jul 2012 4:09 PM by johnzx Star rating in Spain. 5242 posts Send private message

If you have described the circumstances correctly, I would suggest that the person who changed the money demand the 'complaints book'
 
Telling us will not reimburse the loser.
 
I had a similar experience with a money changer in Gibraltar when changing USA travellers cheques:  He reluctantly gave me back the cheques which I then changed at another place for the correct rate / charge.





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