Banks! Partners in Crime

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09 Dec 2009 00:00 by mike_walsh Star rating in Torrevieja. 594 posts Send private message

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It is happening far too often for it to be dismissed as isolated: A lady has her bank cards stolen and goes straight to the BBVA bank to cancel them. They will not do so without a denuncia obtained from the Guardia Civil. By the time the victim gets it and returns the thieves have siphoned off 1,200€. The bank is not interested. It is her loss. Tough!

It happened to a friend of mine when her card was cloned and used at cash points in cities she had never heard of, let alone visited. She lost about 1,000€. Again the bank wasn’t interested. Tough! They stopped all her direct debits until she had replaced the money. Her son baled her out.
 
A newspaper reporter tells me it is commonplace. A police officer told another friend it is such a common crime that it seems everyone knows people who have fallen victim to the thieves – and the couldn’t care less banks. In no cases will the banks be helpful if your card is cloned, stolen and misused. In fact they will be obstructive.
 
My advice: Don’t deposit funds in excess of your direct debits. If you are lucky enough to have an excess then for goodness sake keep it in cash and hide it well. Failing that keep it in a British bank account until you need to transfer it. There they are better regulated and accountable.
 
The banks are financed by the interest they make from our deposits. If customers withdrew all but the bare minimum they might think twice about assisting the Mafia.


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09 Dec 2009 13:30 by goodstich44 Star rating in northampton. 1648 posts Send private message

mike

well done for the warning. What a shocking state of affairs!. Once a card is reported lost then the holder should not be liable. A law that protects crooks?. (nothing new there then!) Obviously that time span to get the denuncia is not lost on those who would take advantage, is it any wonder it's so commonplace?





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09 Dec 2009 16:33 by Raymond Star rating in UK Salford, Lancs an.... 31 posts Send private message

'Sentinel Gold' card protection say that they can have a block or tempory block put on Spanish bank cards. You will have to have an adress in the UK to register. It's worth a call to confirm. freephone  UK 0800 414 717. Sentinel charges are £35.00 for 12 months or £80.00 for 3 years.

Ray





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09 Dec 2009 18:32 by Forhotspot Star rating. 233 posts Send private message

 What about Barclay bank in Spain? Is it well regulated as it is an English bank though a branch in Spain?



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09 Dec 2009 19:05 by mike_walsh Star rating in Torrevieja. 594 posts Send private message

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I doubt it very much. When I opened an account here in Spain with the Halifax I presumed wrongly that it was simply their overseas branch; basically the same bank. Not so. There was no connection at all. The only thing they have in common is the logo and corporate identity.

It is in fact the independent Banco Halifax Hispania subject only to the Spanish banking system and in no way is it accountable to British regulations. No doubt it is the same for other banks here that use British bank livery. 



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09 Dec 2009 19:33 by nicolaraho Star rating in Surrey and Mar Menor.... 90 posts Send private message

there seem to be 2 seperate threads covering the same topic here........ I am taking this lead though..........   what are you saying......... is it that any bank based in spain dispite where its group HO is based is vunerable in this way.............. 



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09 Dec 2009 19:53 by mike_walsh Star rating in Torrevieja. 594 posts Send private message

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That's my take on it, Nicola.  Yes, they're both my posts. It occurred to me that as few actually go into the banking thread yet it is an issue for virtually everyone it would be better if it was at least added to the general questions.



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