Car Hire again - fully comp insurance?

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15 Aug 2009 00:00 by the toffees Star rating. 35 posts Send private message

We have just returned to the UK having used a car through DYS.  The question is ; has anyone else been asked to pay 60 euros for Fully Comp Insurance when picking up the car?  The DYS website states that fully comp insurance is included, but we were told we had to pay this extra or we would only be 3rd party - we took the risk at just 3rd party and were ok.

 





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16 Aug 2009 14:42 by Goldie Star rating. 154 posts Send private message

Hi

Just looked at DYS web page and it does say fully comprehensive insurance included,

Are you sure this was not the extra insurance for the  tyers glass underside of car? if not then I would email dys and ask for a refund of the €60

 





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16 Aug 2009 15:17 by the toffees Star rating. 35 posts Send private message

Hi

No, it was definitely fully comp that they were talking about as we refused to pay it and they said we would only be insured for 3rd party, fire & theft.

I have e-mailed DYS to ask what its all about as if I was on my own I would have been worried and possibly paid up.

Some other people were told the same and paid up to have it but they had booked through another company.

 





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16 Aug 2009 20:20 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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Hi, just as a matter of interest, who did DYS put you with ?



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16 Aug 2009 21:50 by the toffees Star rating. 35 posts Send private message

They put us with 'Goldcar' and although I'm not certain I think the other people were with them too.





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16 Aug 2009 22:13 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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That's preposterous !

DYS quote in their terms & conditions that

Fully Comprehensive Insurance without excess including unlimited civil liability, damage or accident to third parties (CDW), theft of the vehicle (TP), bail bond where applicable and personal accident insurance for the occupants of the rented vehicle.

And even Goldcar say  in their Terms and Conditions (so no one can wriggle out of it....)

Our price includes:

  • V.A.T. and local taxes.
  • Unlimited mileage.
  • Collision Damage Waiver (CDW) insurance without excess, personal liability insurance and theft cover.


 



This message was last edited by morerosado on 16/08/2009.

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16 Aug 2009 23:14 by Goldie Star rating. 154 posts Send private message

Hi

We fly out in just over a week and booked through DYS, so we will see what happens,





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16 Aug 2009 23:18 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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Goldie, print off the T & C

Sorry I clicked on your PM by mistake before this.



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16 Aug 2009 23:40 by the toffees Star rating. 35 posts Send private message

I think you sent me a PM Goldie, but my PM's have not been activated yet and when I looked just now, it had gone before they have been activated ??





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16 Aug 2009 23:56 by Goldie Star rating. 154 posts Send private message

Hi the toffees

Sorry yes I did send you pm,  we have booked through DYS i thought it said Record on the voucher but I have just checked and it is with Goldcar, and I have printed off the T&C so we will see what happens when we get to the desk at Alicante Airport.





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17 Aug 2009 00:18 by the toffees Star rating. 35 posts Send private message

I'll be interested to know how you get on as I'm sure other people will be.





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17 Aug 2009 01:55 by Ando Star rating in Wolverhampton/Balsic.... 38 posts Send private message

We hired a car through Goldcar and was quoted 354 euros and booked it on line.On arrival at Murcia Airport  Goldcar informed us we should pay additional insurance Seguro Ruedas (Wheels) 45euros plus fuel 81 euros which totaled up to 480euros,but on the invoice it read

Net       413.79

iva         66.21

Total     480                    I have used Goldcar before paid online and paid for fuel about 50 euros on arrival .Whos conning who.





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17 Aug 2009 11:27 by friendly Star rating in North Lanarkshire. 125 posts Send private message

Hi ando

What type of car did you have that the fuel was 81 euros ???????????????


 



This message was last edited by friendly on 17/08/2009.



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17 Aug 2009 12:42 by the toffees Star rating. 35 posts Send private message

Hi friendly

I know you didn't actually ask me this question , but we paid 77 euros for petrol for a ford focus (not an estate).

 





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17 Aug 2009 13:07 by friendly Star rating in North Lanarkshire. 125 posts Send private message

Hi Toffees

Thanks. Goldcar apparently do not have any small cars, fiesta, corsa, etc for the dates that we need it for.  We only need a five day hire and a small car would do us fine.  They say that they only have focus size.





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17 Aug 2009 15:06 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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Hi friendly

What dates & airport did you look at quotes for, I'll have a scout around for you.

Oh, & what did they quote you, I forgot to ask, hence the edit.

Also, would you want the excess cover, tyres, windscreen, glass, underside ?


 



This message was last edited by morerosado on 17/08/2009.

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17 Aug 2009 15:17 by friendly Star rating in North Lanarkshire. 125 posts Send private message

HI Moresorado

Mon 28th Sept 9.30pm to Sat 3rd Oct 12.30pm at Murcia Airport. 

Cheers





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17 Aug 2009 15:19 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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What have you been quoted though & for what type of car ?

Also, would you want the excess cover, tyres, windscreen, glass, underside ?


 



This message was last edited by morerosado on 17/08/2009.

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17 Aug 2009 15:35 by friendly Star rating in North Lanarkshire. 125 posts Send private message

Been quoted beween £120-£140 for Fiesta, Corsa, or simular.  I dont need insurance for tyers, excess as I have policy to cover that.





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17 Aug 2009 15:36 by morerosado Star rating in Guardamar del Segura.... 6943 posts Send private message

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Choosing the ECONORENT option through http://wwww.hirecarsinspain.com

Group C is available (Opel Corsa / C3 diesel) for 28/9 9.30pm - 3/10 12.30pm Murcia airport. 172.50€ / £150.00

2€ a day covers you for excess insurance for glass..tyres...wheels

Econorent do not ask ANY money for the full tank they give you, you just ensure you return tank full.

Edited to say: I didn't have your post below there when I posted this. Hmmm. ok.  Econorent are OTT then on basic price but if you had needed tyre insurance others do charge a small fortune & it adds up. Some car hire firms won't accept the insurance you mention, checks threads on here.

Also, bearing in mind you would be leaving petrol in the car I expect & paying a small fortune upfront for petrol, maybe Econorent IS the way to go, up to you now.
 



 



 



This message was last edited by morerosado on 17/08/2009.

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