Telephone and Internet Installed

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14 Dec 2007 00:00 by formentera costa Star rating. 367 posts Send private message

Can anyone tell me is it possible to get a landline and internet installed without useing TELEFONICA. We have tried to get both installed since the middle of October (when we signed our contract) but have been repeatedly fobbed off by Telefonica who have said there are faults at central.(where is central ? )At the moment we have been told we will be connected NEXT WEEK but do not hold out any hope, our neighbours have landlines so why a fault on our connection????. Any advice or info would be appreciated.

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coolyes




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14 Dec 2007 10:40 by morerosado Star rating in Guardamar del Segura.... 6942 posts Send private message

morerosado´s avatar

Good luck with that, formentera costa.

Looking forward to meeting you & your OH on Friday. Have a safe trip, we leave this afternoon (if I ever switch the pc off).

Best wishes

More



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14 Dec 2007 11:43 by jamestegg Star rating. 3 posts Send private message

 

Hi not sure whether this is any help.

I used telefonica in English, although I paid for the service they dealt with the whole thing for me, I just had to be in for the engineer when they called. (Although the first time they came they went to the wrong address!)

Basically they deal with telefonica on your behalf as sometimes the language barrier causes problems.

www.telefonicainenglish.com

I only have a landline not Internet but they do both.

Good luck.

JT





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14 Dec 2007 12:00 by Rixxy Star rating in San Pedro. 2011 posts Send private message

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Unfortunaltey at the moment telefonica is the ONLY landline provider. Other companies buy broadband from them and sell on at cheaper rates but you still need a landline!!!

The only way around it is to use mobile phone and wireless internet connections but they are apparently very slow

Just hang in there - you do need to keep hassling them!



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Quite frankly m'dear, I don't give a damn!

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14 Dec 2007 16:35 by Karensun Star rating in Orihuela Costa. 1476 posts Send private message

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Hi Rixxy, we have broadband and landline but not with Telefonica. It's done via a mast signal  thingy.......................with a local company. All calls tp landlines in Europe are free and you pay line rental and broadband and a set up fee.The broadband is pretty quick too.......do you not get the same sort of thing in your area?

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         Now a non-smoker !  



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14 Dec 2007 17:27 by Rixxy Star rating in San Pedro. 2011 posts Send private message

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I have heard of this and as long as you are in sight of the mast you are ok (I think!) but that is a private things and not that good for townies as you cant get the signal - so only option is telefonica!

When we moved I looked at ya.com spanish group and they seemed great - until reading the small print i noticed you had to subscribe to a landline anyway! so stayed with fonica as otherwise you are dealing with 2 spanish customer services!!!!!!!!!!!!!!!!!!!!! And life would NOT be worth living!!



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Quite frankly m'dear, I don't give a damn!

www.herbalmarbella.com




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16 Jan 2008 17:28 by morerosado Star rating in Guardamar del Segura.... 6942 posts Send private message

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i've just heard from formentera costa who are currently out in Spain till March that they've now got phone line in via satelitte plus internet connection BUT phone keeps going off !! She's using internet cafe at the moment.

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16 Jun 2009 12:06 by kida Star rating. 7 posts Send private message

HI guys

I live out in the sticks and cant get a landline or obviously broadband.  A friend of a friend came round to demo  mobile internet to us.  We thought it would be naff as we had tried other stuff before....but it worked full speed!!  We dont have a contract so we can cancel at any time and its only 24.99 plus IVA.  We think this is great because if it didnt work we wouldnt have bought it, and with no contract we have no worries for the future if we have to move.  We take it all around Spain and have not yet found a place where it doesnt work.  We also got a great deal on our mobiles as well, and after searching on the internet for other tarriffs (now brain dead!) we are positive these are the cheapest, especially for calling the UK as it is cheaper than any others!  We also phone all our family (on the same mobiles) for free.    We have saved about 55€ a month by changing!  That cant be bad!!!  If any one is interested I would gladly pass on the contact details as the service was great as well as the prices!

XXXXKidaXXXXX





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16 Jun 2009 12:12 by TP1 Star rating in Milton Keynes and Ca.... 161 posts Send private message

This sounds interesting as i am about to sign up with Telefonica ..... please pass on more details.

Thank you





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16 Jun 2009 13:08 by kida Star rating. 7 posts Send private message

Hi TP1

When I get home I will post the number for you.  I will ask about your area too.

XXXXKidaXXXX

 





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16 Jun 2009 15:22 by Forhotspot Star rating. 233 posts Send private message

Hi Kida,

    Can you please post the name of the company/website so that I can go to their website? Hope their site will be in English.

Thanks.

 



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16 Jun 2009 15:35 by kida Star rating. 7 posts Send private message

Hi guys

Now I have been told I cant put an email address on here as I have not done enough postings yet.  I will give it a go....with a bit of a code!!!  Reply back with it and I can say yes!

First :  yesitspossible

second: @

third: hotmail.

Fourth:  com

I am sure I have the number somewhere but I cant find it!  Email them with what you want to know and they can give you all the info.

Good luck!

XXXXKidaXXXX





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