delivery problems

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05 Jun 2015 6:58 PM by nicbax Star rating in Fuengirola. 194 posts Send private message

Hi, I need to complain to correos regarding 7 items that have failed to be delivered in the last 2 months. One item ok but not 7 so I am wondering whether the postman has a favourite bush under which items are thrown. I have been told that I can complain online and in english but a search of "Google" has not  helped. Does anyone please know whether there is a complaints system in english. Thanks





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05 Jun 2015 7:15 PM by Roberto Star rating in Torremolinos. 4551 posts Send private message

Roberto´s avatar

Can't see an option in English, but if you click the second link on this page http://www.correos.es/ss/Satellite/site/pagina-formular_reclamacion/sidioma=en, accept the conditions that pop up in a seperate window, a form comes up to fill out which should be reasonably self explanatory. I'm sure if you put your complaint in simple English it will be answered.



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