Trouble sending an enquiry about long term rentals

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29 Sep 2014 9:47 PM by barb1958 Star rating. 2 posts Send private message

Every time I go to send an enquiry for one of the rental properties it says an error has occured and one particular property I am very interested in.

Any advice would be good. Babs...


This message was last edited by barb1958 on 29/09/2014.



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29 Sep 2014 9:55 PM by newworld Star rating. 942 posts Send private message

What is the name of the web site ?





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29 Sep 2014 11:11 PM by barb1958 Star rating. 2 posts Send private message

It is the link that  you go thru, via Eye On Spain.





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30 Sep 2014 8:20 AM by newworld Star rating. 942 posts Send private message

Hi ive sent you a PM





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30 Sep 2014 9:07 AM by eos_ian Star rating in Valencia. 506 posts Send private message

eos_ian´s avatar

Hi Barb1958, we have checked it out and the problem is you are giving two phone numbers seperated by '/' and adding some spaces - thus exceding the maximum allowed number of characters for the phone number field which is 20. You can't exceed 20 characters.



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30 Nov 2014 9:05 PM by tteedd Star rating in Hertfordshire & Punt.... 990 posts Send private message

Hi

 

I have a similar problem with the property for sale. It does not matter what I do the message does not go to the Owner or agent. I intend to buy. So they may miss a potential buyer and I may miss the property I really want!

 

Ted





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30 Nov 2014 9:50 PM by eos_ian Star rating in Valencia. 506 posts Send private message

eos_ian´s avatar

Hi tteedd

What problem are you having exactly?  If you let us know which property you are interested in we can check it to see where the problem lies. It is very unusual that a property enquirey doesn't register properly. Please send me a PM with the URL to the proeprty you are interested in or the property code.

 

Thanks



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Ian :   EOS TEAM MEMBER 

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