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13 Sep 2021 3:25 PM by bhoy Star rating. 1 posts Send private message

Hi all, I am well versed in completeing the 210 form and have done for five years now without any issue. This time, when I generate and validate form which usually comes up as PDF without my intervention and then I print, is now coming up as a word document which is gobbly gook. Anyone know why this is. Is it my PC or how do I now not get PDF.

One other thing, I also get a message (translated) "error when validating the previous file" but with no direction as to what that means. Could this be the reason I do not get PDF or something separate? Help!!

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16 Sep 2021 10:19 PM by Gericom99 Star rating in Offaly, Ireland / Ca.... 270 posts Send private message

Gericom99´s avatar

If you have filled in the form 210 correctly the validation process at the end will indicate this. If it says there is an error look back through the various boxes on the form to identify where the error is and correct it. It may just be that you omitted to fill some box.

When you get success with the validation you can then generate the final version and print or save it as a .pdf file on your computer. Most people use Adobe Reader to open .pdf files and you should check that it or an equivalent application is set as default for opening .pdf files on your computer. If this is set as default then a .pdf file should display automatically when you click on it.  If Adobe Reader is missing or corrupt then of course there will be problems. Personally I have been using free Foxit Reader as an alternative for years.


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