Linea Direct to offer Legal Advice in English

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11 Feb 2012 00:00 by KP Star rating. 229 posts Send private message

Linea Direct in Spain have launched a service to customers which include a 24 hour helpline in English, ideal for property problems etc.





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12 Feb 2012 01:29 by johnzx Star rating in Spain. 5246 posts Send private message

Some year ago, I was with Linea Directa and had been for a few years. When the renewal premium came I thought it was a bit high.
 
I called them, gave all my information, just as they had it (age, address, driving experience etc) but I gave another name. The quote I got was 20% less than the renewal premium they had sent me.
 
When I told them they said I was being dishonest !     After some back and forth they eventually gave some flimsy excuses and offered to renew at their lower quote. Needless to say, I went elsewhere.
 
So I wonder if their new legal advice line would have suggested what I should have done when I was so badly treated as an existing customer !!!!!    I think not.

PS. They later got wise to people ‘checking on them’ so now unless one blocks their number (I think it is, dial *67 before the number, at least with Moviestar) they now who you are when you call them.





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