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29 Apr 2008 12:00 AM by arnolp04 Star rating in Vera, Almeria. 15 forum posts Send private message

Does anyone know a good telephone number for Telefonica?  I'm trying to set up broadband etc and the number they provide on their website is unobtainable.  Also they haven't ,as yet responded to emails.  I'm chewing my fists in frustration.

All the best,

 

Paul



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29 Apr 2008 3:13 PM by nfm2862 Star rating in Welling, Kent & Al A.... 1460 forum posts Send private message

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This subject has been widely discussed on the general forums.

From a quick glance, if you are in Spain, you can dial 1004 & ask to speak to someone in English.

Be careful with websites, do not assume that www.telefonicainenglish.com is anything to do with Telefonica.

Noreen



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29 Apr 2008 3:35 PM by arranleesmith Star rating in Thalassa. 211 forum posts Send private message

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Hi Paul,

If you are interested in obtaining a broadband connection both quickly and efficiently, then I can highly recommend Servicom. Telefonica, are, in my experience, an erratic company to deal with.

We needed both a landline and broadband connection and, after one phonecall and only a three-day wait, an appointment was made, they turned up at the agreed time, surveyed the situation and promptly set about installing the system, less than one hour later I was "on-line", "on the phone" and on cloud nine! (because cloud eight was still waiting for Telefonica to get back to them!!)

If you need their number, PM and I will give you the details.

Regards,

Lorraine Braid.

PS. They do speak english!

 



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29 Apr 2008 4:06 PM by arnolp04 Star rating in Vera, Almeria. 15 forum posts Send private message

Hi Lorraine,

Yes please can I have their details, then I can join you on cloud nine and save my fists from a self-induced mauling.

Regards

 

Paul



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29 Apr 2008 6:12 PM by arranleesmith Star rating in Thalassa. 211 forum posts Send private message

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Hi Paul,

Here's the number:

Servcom (Turre) 950 479 029

Regards,

Lorraine.



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