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Hi
I'm moving to Mojon Hills and having great difficulty in getting an email address for Hidrogea water company. Also trying to get a phone number where I can speak to someone in English.
No problems at all with electricity supplier but impossible with water. Please can anyone help?
Thank you - Nick
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Thanks for replying. In the end I went to their offices in Cartagena and although I had to wait an hour and a half in a queue they did in the end sort everything out.
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Hidrogea are notoriously difficult to contact directly by email. They don’t really use public email support like the electricity companies.
Best options are:
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Use the online contact form on their website (there’s a drop-down to request contact).
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Call their customer service number and ask for an English speaker — availability is hit-and-miss, but some operators do speak English.
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If possible, go in person to a Hidrogea office or ask a gestor/estate agent to help — this is often the quickest solution.
Unfortunately, patience (
Drift Hunters or local help) is usually required with Hidrogea.
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