15 Dec 2025 9:23 AM:

Hidrogea are notoriously difficult to contact directly by email. They don’t really use public email support like the electricity companies.

Best options are:

• Use the online contact form on their website (there’s a drop-down to request contact).

• Call their customer service number and ask for an English speaker — availability is hit-and-miss, but some operators do speak English.

• If possible, go in person to a Hidrogea office or ask a gestor/estate agent to help — this is often the quickest solution.

Unfortunately, patience ( Drift Hunters or local help) is usually required with Hidrogea.

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Community thread: Hidrogea?

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