Delpaso car hire - Avoid at all costs

Recently returned from a short golfing break and discovered that this company had nailed me for £120 hidden charges which you only find out about when you get your credit card bill.  Thet take €1200 insurance deposit from your credit card ( has to be a credit card) and later refund the €1200. They make a charge of £29 for each transaction and to cap it all they use a rate of 1.3 to extract the money and 1.4 to credit the money . I only had the rental 4 days!!  A total of approx £120 hidden charges .  

I suppose I was drawn in by the initial rental cost but never again will I use these, stick to Record or Malagacar.com. 

John

I don't use any of the car hire firms mentioned so not defending/supporting any of them.

I suspect the problem might be as much your credit card company as the car hire firm. Your Credit Card company will make a currency transaction charge for both the initial payment and the refund. The costs seems to be about 2.5% on each transaction & a lot of card companies do make that sort of charge. Exchange rates have also been moving around on the £/Euro recently so that could also account for the difference in amount rec'd, plus the banks (credit card companies) always apply a spread between the buy & sell rates on currency.

The car hire firm I use only take payment for a full tank of fuel & then refund that if returned full. On our last trip I made a profit as exchange rates had moved in my favour, albeit only small.

John