Six weeks?!!! Six ruddy weeks I’ve got to wait to have my ADSL internet service re- connected.
I’ve just moved office (five doors down) and I asked Telefonica to come and move the line 100 yards down the road. I specifically told them that I couldn’t move until the 18th and asked for them to come on, or after, that date – they arrived on the 8th ! When I explained that we hadn’t taken over the new office yet and there wasn’t even a door on it I got the Spanish shrug and a look that said “Either I do it now mate or else…..” So after okaying it with my new landlord, he installed the line.
As we were keeping the same number I wasn’t sure if it was relevant to my internet service provider, Spantel, so I phoned to ask them.
“We’ll have to apply to Telefonica again.” They said. “Fax through the boletin that the engineer gave you and we’ll set it up as soon as possible.”
I did so and waited a couple of days. When I still didn’t have a connection I rang Spantel again. That’s when they dropped the bombshell.
“It could take up to six weeks for Telefonica to okay the service.”
Good old Telefonica! If there is one company that I wish was wiped off the face of the earth it’s Telefonica! They are supposed to be taking over Orange – how the hell are they going to manage that? They can’t deal with what they’ve got now!
Luckily we have ADSL at home – once again - no thanks to Telefonica – this time it’s through AVI but it is going to be a pain in the posterior having to sit in the office all day then go home to work on the internet and deal with e mails. Oh the joys of running a business in Spain!
Written by: El Grumpy Gringo
About the author:Owners Direct Group
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