Do we get the title dees?

In May I saw a solicitor in Los Alcazares to put in motion the inheritance of my mum's house, as she died in January. Her Spanish will left it to me and also the funds in her Spanish bank account. I provided all the necessary paperwork, paid the solicitor and received an emailed document which I believe is the title deeds in my name. Since then I have contacted them several times about receiving the actual document  (my mother had one, which she received in 2007 after inheriting the house from my stepfather). They say it has been sent off somewhere and until they get it back they can't close the bank account either. Is this correct as I am now paying 2 sets of bank charges, one for my mum's account and one for my own. Also if I could transfer the funds from hers to mine it would save me the trouble of transferring any more funding from UK for a while.Should I contact the solicitor again??

As you paid the lawyer to doe the job,  yes I suggest you get him/her to finalise everything.

Just in passing.    In Spain one never get the original deeds to a property, only a Copia Simple