Ripped of by Solmar

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05 Jul 2011 00:00 by LukeK Star rating. 7 posts Send private message

Hi

 

Visited Spain back in April for 28 days and got an online quote off Solmar for e563 (including extra driver and get half bring back half fuel).

When I checked my credit card and booking form afterwards, they had charged me e680.98.
 

I have contacted theit office in Alicante airport who said to contact head office.

7 emails since and they are still ignoring me!!

 

Any ideas what I can do here if anything??

I cannot believe the ignorance of these people to completely ignore me so I will go away

 

Any help appreciated

Thanks





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05 Jul 2011 14:35 by rod Star rating in Uk and Spain. 469 posts Send private message

 Welcome to Spain !

 

Its probably additional damage waiver insurance.





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05 Jul 2011 15:27 by LukeK Star rating. 7 posts Send private message

No don't think so. I actually paid the extra e60 for that included in the price.





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06 Jul 2011 09:44 by chordiant Star rating in La Torre Golf Resort.... 40 posts Send private message

chordiant´s avatar

 Contact your Credit Card Issuer and say that you wish to rase a Dispute under the Chargebacks procedure.

Simples - Tch..!!

 





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06 Jul 2011 10:14 by LukeK Star rating. 7 posts Send private message

 Thanks chordiant

 

Never even thought of that ;-)





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06 Jul 2011 13:20 by chordiant Star rating in La Torre Golf Resort.... 40 posts Send private message

chordiant´s avatar

You are most welcome.

 

It helps when I used to work for a Bank - in Chargebacks!

 

Good Luck. 

 



This message was last edited by chordiant on 06/07/2011.



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