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12 Dec 2007 12:00 AM by nuflow7 Star rating in Solihull/Vera Playa. 139 forum posts Send private message

Hi

Read on another thread there is a "head" on the water in the hot tub and it has a distinct smell to it.

Does anyone know if there is someone (Key Mare/Community Management co) maintaining the chemicals in there to ensure it is safe to use? 




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13 Dec 2007 8:07 AM by arranleesmith Star rating in Thalassa. 211 forum posts Send private message

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A pool maintenance man appears every day to check the chlorine levels on the pool, and he adds chemicals as necessary. Have never seen him touch the jacuzzi water yet.

Jacuzzi is abslolutely filfthy, and VERY dangerous to get in and out of!!!

Methinks, it's an accident waiting to happen!!!

Steam room, now has a distinctly "fungal" smell, and needs urgent attention in the cleanliness department, the "cleaners" have obviously NOT received training in the correct procedures regarding the equipment.

Hygiene is of the UTMOST importance when dealing with units which are for multiple public use.



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14 Dec 2007 9:20 PM by ramps Star rating. 64 forum posts Send private message

is it possible for someone on the ground to get hold of keymare or the pool man to organise an inspection and maintenance of any problems such as those listed on this thread

we would all be very grateful i am sure if this could be organised

cheers

andy

 




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14 Dec 2007 10:10 PM by nfm2862 Star rating in Welling, Kent & Al A.... 1460 forum posts Send private message

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I am going out on Thursday & if there is still a problem then, I will speak to Key Mare.

Noreen



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14 Dec 2007 10:44 PM by nuflow7 Star rating in Solihull/Vera Playa. 139 forum posts Send private message

We are going out on Tuesday so will do the same.  Hopefully, if enough of us complain they may do something about it????


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15 Dec 2007 12:22 AM by arranleesmith Star rating in Thalassa. 211 forum posts Send private message

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Have tried to speak to the man who holds the key to the spa ie: the "gatekeeeper/security man",  and he intimates that the cleaners are keeping the spa clean!

After having witnessed the evidence first hand, I feel that I must disagree. Today, 13th December, the steam room was still smelling "fungal",  although the sauna was hot. It  would appear that the heating for both appliances seems to come into play once the sulphur lights switch on at approx: 5pm. Just as you are settling down to enjoy yourself, the "gatekeeper" appears to switch all appliances off (tonight at 6.35pm), rather annoying, as I had no alternative but to leave the spa as the lights were being switched off despite me not having the opportunity to shower!

It would be lovely to enjoy a sauna and swim on Christmas Day, as, no doubt others would wish to do so. Unfortunately, nobody seems willing or able to  confirm if the facilities will be open during the festive period.

I say that the spa should remain open 24/7, during this period. I do not see it relevant that the "gatekeeper" should have the power to stop owners enjoying the fruits of our labours!!!!

Should Seasun House state that there has to be a "SHUT-DOWN" period for whatever reason, then I, would be willing to open and close the spa during the holiday season without it costing them a penny!  This, I can assure you, is a purely selfish motion on my part!!!!

I live here full-time and wish to enjoy the benefits of the spa "full-time". Call me selfish! I don't give a damn!!!!

I, along with all other "Thalassians" are paying for the privilige!

Give the keys to the sanitarium to the inmates! Surely, they can't make more of a mess of the situation than the last lot?

Regards to all fellow "inmates",

Lorraine Braid.12-3-07.



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15 Dec 2007 2:00 PM by nfm2862 Star rating in Welling, Kent & Al A.... 1460 forum posts Send private message

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Lorraine

Absolutely agree that owners should be able to use this facility when they want to & not to suit the gatekeeper.

Even if not avilable 24/7 there should at least be properly scheduled opening & closing times.

Noreen



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15 Dec 2007 2:11 PM by ramps Star rating. 64 forum posts Send private message

i think a lot of these actions by staff employed by keymare are only happening for one very good reason (on thier part that is) and that is that keymare are currently paying the running costs and commercially are looking to maintain these on costs to a minimum. i think the sooner 'we' take over the better as this will then allow us, via seasun, to have things running as,when and at what cost the community agrees to

good luck in getting it open over the xmas period

cheers

andy




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15 Dec 2007 5:06 PM by lcridland Star rating in Essex & Al Andalus T.... 70 forum posts Send private message

Hi Noreen,

 

Sorry, I see that you are going over on Thursday.



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