I have been asked to post the 4 snags that i am not happy about, and i hope they may help you. 1/ The position of the window in the bathroom in relation to shower tray. ( I think there are a few of you who have also got this problem) 2/ in the main bedroom the waldobes have been put in `pissed` excuse the language but that is the only way i can describe them. 3/ in the kitchen tjhe draining unit has been positioned over the worktop! the sink will need to be moved over. 4/ because of my ground floor position i have had security grills fixed externally to all windows and a security door fixed to rear kithen/utility room. The problem is we have to open the adjacent window and slide an arm carefully down between the two doors to be able to unlock the external door! God help us if we drop the key. The only way i can see to rectify problem is to refit internal door so it opens inwards. I hope this has helped you (or not) i will continue to kick up a fuss until i hear from arenal regarding sorting out these faults.