Banking

Hi

I had a bank account with BMN and have recently learned that they have been taken over by Bankia

The BMN app and website dont work and the Bankia website/customer service is pitiful to say the least

Has anyone who was a BMN customer been able to get through to Bankia at all?

Any advice welcome as it is an extremely aggravating system that Bankia use

thanks

Any  

Good Morning s

Here is a link to some Bankia Branches in your area. Hope this helps.

https://www.bankia.es/en/retail-banking/branches-and-atms/buscador-oficinas-cajeros?text=st+javier

I'm in the same situation. Locked out of my account. It accepts my original BMN username and password, but then takes me to another page where it asks me to create a digital signiture code.

I follow the correct procedure but am met with "an error has occured"

Hi Del & Max

See my previous post. Can you not contact one of these Branches by telephone on the link mentioned.

Good Luck

I am also a Caja Murcia customer converted to BMN and now with Bankia

My CajaMurcia  bank card works at hole in wall cashpoints  BUT these no longer speak English

A teller in a Bankia branch apologised and said  that soon their automica hablar Ingles

I was also told that I needed to visit my branch and sign a new contract in order to have internet banking - data protection ?

Looks like another day spent in the bank queue

i am at my wits end now with same scenario...ive no phone numbers with our original BMN in Mazarron...google gives wrong number,...been to San Javier...sat there for an hour whilst the girl , Anna helped us...only to open a new account, a new credit card , none of this being connected to our old account...so no access at all to old account, all answering machines in spanish, no-one replying to emails or left messages, now recieved a second credit card in the name of my husband, which is what we pointed out we didnt want,,...please let there be a God and somebody help !! Going on to the website does not help at all!!!  

As per post on main site these are contact details for Mazarron and Port

https://www.bankia.es/en/retail-banking/branches-and-atms/buscador-oficinas-cajeros?text=30860

To log into Bankia website as BMN customer you need to use Passport number as login ID and use your old passcode for BMN.

Worked for me

Juan

Thanks

will give that a go!

loving your username lol!

Well, that looks really frustrating, especially when a bank takeover leaves customers stuck between two systems that barely work. I have dealt with similar situations, and the hardest part is usually getting one clear answer from a real person. In cases like this, I would keep trying every official contact route, including phone, email, and branch support if possible, and write down dates and names each time. Sometimes persistence is unfortunately the only thing that works. People do the same with other financial services too, whether chasing the Capital One phone number or trying to resolve account access elsewhere. Banking should feel secure, not like a guessing game.