Fibre Optic Internet

Hi we have had an apartment on DV for 7 years now and for the last 4 have had internet and phone from BT ( cocoon telecom ) no problems at all with service but loads of buffering since DV got even busier. Thinking of moving over to Movistar. Fibre Optic has anyone had this new service connected and if so how are you finding it and the service from Movistar because they are not renowned for their customer service or aftercare . Is it reliable and fast and does all the buffering and freezing stop ( we use film on for uk tv ) Thanks Sue

Hi - we have had it installed with Movistar about a month ago.  The service we received was excellent - it was installed within 48 hours of order.  We are not in DV until Easter so haven't had the chance to test it out yet, but am hopeful that it should be very fast and smooth!

Went in to Movistar the bloke was really good very helpful said Block 20 is ok all set up for Fibre Optic Quite reasonable 62 Euro for phone and Internet with free landline calls and you can have your mobile phone included with free minutes Also can be done in 1 week if you change your phone number and 2 weeks if you want to keep the same telephone number so not bad But !!! When you first take out the contract which is only 3 months so good there too You CANT !!! Make any calls to the UK for the first 3 Months ( for security he said ) Don't understand that one !! I asked if UK could phone me but he wasn't sure about that Seems odd that Has anyone else had this experience if so can people in UK ring us ? I know we can use our mobiles or even Skype and FaceTime but it's a bit inconvenient. Sue

Of all the things that's stressing me out its the Internet as a new owner

 

i researched loads trying to get a reasonable deal for someone who is likely to be in dv for a maximum of 20 weeks per year

 

i don't really want to pay 60 plus euros but it seems I might have too,  720e a year seems a kot

 

any help is greatly appreciated as I had a trial over the weekend when visiting and couldn't watch a thing with speeds on Saturday night of less than 1 mbs which won't power my iptv box

 

lokking forward to hearing how you get on with Movistar 

meant to ask

 

what speeds are being achieved with Movistar please??