Water charges

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26 Oct 2011 00:00 by andypin Star rating in Dublin and Naranjos .... 78 forum posts Send private message

Hi All,

The last debit on my account for water was on 16th july. I thought they charged quarterly so was expecting money to be taken around 16th October, but nothing has gone through yet (electricity was taken today)
Has anyone been charged yet?

Thanks
Andy



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26 Oct 2011 16:04 by thekeeve Star rating in Hope, West Wales and.... 277 forum posts Send private message

Hi Andy,

Like yourself, I pay Urbaser quarterly by direct debit, usually on 20th.  Last payment was taken in July - nothing yet this month but I expect a debit will be taken soon.

keeve




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26 Oct 2011 16:04 by thekeeve Star rating in Hope, West Wales and.... 277 forum posts Send private message

Hi Andy,

Like yourself, I pay Urbaser quarterly by direct debit, usually on 20th.  Last payment was taken in July - nothing yet this month but I expect a debit will be taken soon.

keeve




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26 Oct 2011 19:26 by jeremy.price10801 Star rating. 119 forum posts Send private message

We've had our water meter removed yet again even though we have paid and a direct debit was set up.  Our bank in Spain have advised us to get in touch with our solicitors to clarify matters.

Wonder if anyone else has had the same problems.

Jane




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02 Nov 2011 15:14 by thekeeve Star rating in Hope, West Wales and.... 277 forum posts Send private message

Hi all,

Can anyone confirm if Urbaser has taken the direct debit due in October? Or indeed, any horror stories like Jane and Jeremy have endured.

keeve




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02 Nov 2011 15:50 by ptan Star rating in Los Naranjos Jardine.... 1696 forum posts Send private message

ptan´s avatar

I have two apartments, they have taken the October payment for one but not the other?  They have sent the bill for that one saying it will be taken by DD but nothing yet!



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02 Nov 2011 18:38 by andypin Star rating in Dublin and Naranjos .... 78 forum posts Send private message

I emailed Urbaser today and they told me my account will be debited this week. Also emailed me my bill......surprisingly cheap as it covered the summer.

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03 Nov 2011 18:08 by iddydiddy Star rating in Lancashire & Jardins.... 44 forum posts Send private message

Hi all,

Can someone please post Urbaser's email address. Our solicitor set up our water connection at the end of August and we have been charged a connection fee but we have never received any postal correspondence from Urbaser. Just want to make sure they have the correct records.

Also, do they respond to English emails or am I best using Google Translater?

Thanks

Andrew Clifford

 




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04 Nov 2011 00:27 by ptan Star rating in Los Naranjos Jardine.... 1696 forum posts Send private message

ptan´s avatar

Urbaser

http://www.urbaser.es

The mail for contact with urbaser in Alhama is agarridom@urbaser.com or dmas@urbaser.com
Tel 0034 91 121 8000



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Email: phil@naranjosuno.com

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04 Nov 2011 17:06 by iddydiddy Star rating in Lancashire & Jardins.... 44 forum posts Send private message

Thanks Phil, thats a great help.

 

Andrew




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08 Nov 2011 06:50 by thekeeve Star rating in Hope, West Wales and.... 277 forum posts Send private message

 Andy, Ptan,

Anything taken by DD yet?  Still nothing from my account and mixed messages from Urbaser.

keeve




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08 Nov 2011 11:38 by jonew Star rating in Leeds & Los Naranjos.... 95 forum posts Send private message

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Hi All

They took my Direct Debit today around two weeks later than normal.

We were out for 6 weeks in the summer and the bill was 32 Euros, now that's what I call a bargain.

Simon



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08 Nov 2011 12:55 by jcollie21 Star rating in Near Kings Lynn Norf.... 31 forum posts Send private message

Had my water bill taken from bank account today later than usual but very reasonable.



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08 Nov 2011 16:40 by Marshman Star rating in Stevenage (wishing I.... 109 forum posts Send private message

They took my DD payment today, which is a month after it should have been taken.

I would hope they are just running late.




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08 Nov 2011 23:12 by iddydiddy Star rating in Lancashire & Jardins.... 44 forum posts Send private message

Payment was taken today, about 11 euro. We used our apartment during October half term week so I am presuming the amount taken was about right, dishwasher and washing machine was used quite often.

Andrew




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09 Nov 2011 11:42 by beebeetay Star rating. 97 forum posts Send private message

Hi All

 

Yes our payment was only taken recently and also very reasonable, they must just be behind.

Bee


 



This message was last edited by beebeetay on 09/11/2011.


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09 Nov 2011 15:22 by mgk Star rating in Penthouse 2. 241 forum posts Send private message

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 Ours was 44 euro's and we live here 24/7 so not complaining! wish the leccie was as cheap



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09 Nov 2011 15:38 by thekeeve Star rating in Hope, West Wales and.... 277 forum posts Send private message

Ours taken today.  The quarterly bills have always been between  €17 and €21 for our empty penthouse.

keeve




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