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Confessions of a Property Manager

Hi, I'm Lisa and in my blog I'm going to be spilling the beans on what it's really like to be a property manager in Spain looking after other people's properties. Your wouldn't believe some of the things that I see and happen to me. I'm going to be telling you all about it!

Late Deals and Discounts
11 July 2008 @ 17:12

Last week we had an apartment rented out via the owner where the guests left it in a real mess. She had given a couple a good discount as it was a late booking and there were only two of them. When the cleaner went in, every bed had been slept in, there were noughts and crosses drawn with greasy fingers on the headboards, pillows on the sofa, smears all over the glass dining table and a bottle of vinegar left in the middle of the bathroom?.
A lot more than two people had stayed there! So if you are considering discounts for couples just be careful, don't give too much of a cheap deal, if you do, make sure you take a deposit and have the place checked over before you return it. 
These people broke the parasol, had left it really messy and now the owner is concerned about the keys so yesterday Joy had to meet the locksmith to change the locks – 75 euros. So when you cost out the extra cleaning, replacing the parasol and changing the locks was it really worth the rental? 
Remember not everyone will respect your property or the fact that you have given them a late deal. It is a shame that people abuse late offers and discounts. 
Needless to say the said guest will not be invited back to that apartment!

Like 0


Mark said:
11 July 2008 @ 16:40

This is a worry of ours, but we do have a keyholder to let guests in and out. We also state on our contract that there must be no others than those listed, otherwise they will be ejected. Not sure how it would work if they dropped off the others around the corner beforemeeting the keyholder and letting them in afterwards.

Maggie said:
11 July 2008 @ 16:58

Didn't she take a deposit, that would only be refunded if everything was OK?

Heather said:
06 August 2008 @ 22:38

Our rental agreement and Terms and Conditions are so tight that if there are more people there than are listed or if they don't leave it as it is found, there are hefty penalties. Since this is a legal document, most of our guests abide by it. We also take a substantial damage deposit that is only returned if the property is left in good condition. Hard rules but they work!

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