All EOS blogs All Spain blogs  Start your own blog Start your own blog 

Confessions of a Property Manager

Hi, I'm Lisa and in my blog I'm going to be spilling the beans on what it's really like to be a property manager in Spain looking after other people's properties. Your wouldn't believe some of the things that I see and happen to me. I'm going to be telling you all about it!

What has happened to common courtesy?
25 March 2008 @ 22:19

We are having a very busy time at the moment, the owners of the apartment with the “intento a robo”  “attempted break in” were over and were having the run around with the crime line. Anyway, managed to sort that out and have spent some time today dealing with their insurance company to arrange a viewing with the surveyor. We have to book in time to go to Estepona to pick up the crime report – another few hours waiting around!
 
I am also trying to deal with a maintenance problem with my own house – now you would think that running a property management company that maintenance men would be on time and try to prove themselves to me so I can recommend them to my clients – I wish – I had one company forget to send me someone and the reasoning was that they had a drink and forgot!  I had a guy turn up today who was supposed to be here at 10.00am yesterday, he didn’t contact me at all yesterday and I refused to call him. He expected to be able to arrive a day late, without phoning and do the work today.  I told him he should have been here yesterday and why did he not call? His response was – sorry my mate had a stag do and I didn’t get in until 12.00 midday yesterday. I was astounded that he thought this was an ok excuse! Why not phone me Sunday and let me know he couldn’t make it, a simple call to make sure I wasn’t waiting in for him Monday morning would surely have been courtesy! Needless to say I have told him not to do the job. I think he was quite shocked about that – obviously other people must accept that as a viable excuse – well what is a day really – only a lot of organising and arranging on my behalf – thank you!
 
What has happened to timekeeping and respect, do these people really think they will build up a good reputation like that? We have been through so many maintenance men who have this attitude, luckily we have found some good workers but boy is it a headache when they go on holiday!!


Like 0




2 Comments


Susan said:
28 March 2008 @ 11:50

I am glad that I am not the only person that gets annoyed about that kind of thing. He could have called or texted even in a drunken state!


Paul said:
31 March 2008 @ 10:22

It's not unique to Spain either. I still live in UK (but not for long) and common courtesy seems to have gone out the window recently. Too many cowboys and not enough professionals.


Only registered users can comment on this blog post. Please Sign In or Register now.




 

This site uses cookies. By continuing to browse you are agreeing to our use of cookies. More information here. x