Mortgage refunds - floor clauses

Recently been contacted by my mortgage lender offering me a fixed rate for the balance of my mortgage providing I gave up any rights I have to make a claim for interest overcharging. I wrote back setting out how much they have overcharged since the Supreme Court ruling which was 5 figures and seeking a proper settlement. They have refused to respond. Although the Supreme Court ruling was made in 2013 outlawing the practice, the bank continued to charge the collar rate until 2016.

Has anyone else had this problem? Can anyone recommend how best to tackle the bank either directly or legally assuming others out there have experienced the same thing.

many thanks

Brian

The original post on this was:

https://www.eyeonspain.com/forums/posts-long-20607.aspx

Any updates - has anyone been ucessfull in getting money back?

Mike

Hello

I see that the floor clause issue in mortgages has been resolved against the Banks in December 2016.

I had a mortgage 1999 to 2014 with a floor of 4.5%, at first looking I qualify for a claim, anyone know if this is the case, and what is the procedure? Walk in the Bank and ask them?

Mac