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30 Jan 2007 12:00 AM by Higg Star rating. 13 forum posts Send private message

Hi

I have just found the site and found all the info great as I am completely new to this.

Might be a silly question but when would you expect to hear from San Jose about things like installation of air conditioning, type of tiles, etc? Our agent had said this would happen but just don't know when to expect it

Kenny

 



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30 Jan 2007 10:18 PM by fox34 Star rating in Kent and Guardamar . 28 forum posts Send private message

Hi Kenny,

Which phase have you bought in?  We are in phase 1 and went to the aftersales office in Torrevieja in the summer to choose tiles etc.  They did send us some photos but it was really difficult for me to choose from those!

Karen 


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30 Jan 2007 10:59 PM by Higg Star rating. 13 forum posts Send private message

Hi Karen

Thanks for the info. I am in phase 4 R10.

Kenny

 

 



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31 Jan 2007 7:27 AM by kevin l Star rating. 133 forum posts Send private message

IN torreviecha they have examples of tiles etc but do yourself a favour go to the site and do it look at the different tiles in situ and then chose them and the extras you recuire

 

Contact Pillar at aftersales and they will contact you straight away and answer and questions you may  have after sales have been fantastic with me spent a whole morning in August helping and advising on extras

 

Kevin



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31 Jan 2007 12:08 PM by Linda Needham Star rating in Jumilla,Spain. 302 forum posts Send private message

Linda Needham´s avatar
Hi and welcome to the forum. 
Kevin is correct you are better going to the site to choose your extras and tiles ect.  However, as you have an agent San Jose will insist that you go through them to place the order  so that the paperwork is correct and there are no holes in the agents records so to speak.  You need to choose these things as soon as is practicably possible and dont wait for your agent to contact you.  Contact them an nag like crazy until you get what you want.

_______________________

Linda Needham
La Alberquilla
Jumilla, Murcia


R4 308 For Rental



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31 Jan 2007 2:43 PM by rsaker Star rating in La Zenia, Costa Blan.... 67 forum posts Send private message

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Kenny

Linda is right about having to go through your agent. I tried to go direct to SJ but they wouldnt let me do that and I'm still waiting after 3 weeks of asking for a price for mine.

I'm also on R10 and getting a bit anxious now....

Rachel



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31 Jan 2007 6:29 PM by kevin l Star rating. 133 forum posts Send private message

Yes sorry I should have added that I am a direct client

Kevin


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31 Jan 2007 7:16 PM by Higg Star rating. 13 forum posts Send private message

Thanks everyone for your thoughts and advice.

Does anyone have a contact e-mail for me to get in touch with SJ?



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31 Jan 2007 8:12 PM by Linda Needham Star rating in Jumilla,Spain. 302 forum posts Send private message

Linda Needham´s avatar
info@sanjosegrupo.com would probably be the best place to start

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Linda Needham
La Alberquilla
Jumilla, Murcia


R4 308 For Rental



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31 Jan 2007 9:03 PM by Higg Star rating. 13 forum posts Send private message

31 Jan 2007 11:00 PM by fox34 Star rating in Kent and Guardamar . 28 forum posts Send private message

Kenny,

I have been in touch with Pilar today about extras -  her e.mail is

postventa@sanjosegrupo.com

By the way, we tried to do the ordering of tiles etc on site, but were told this had to be done at Torrevieja with Pilar.  However, if you go round all the show houses and pick from those, I think Siggy listed all the tile names etc for us to take with us.

Karen


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Karen and Bob R15 No26


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02 Feb 2007 7:22 PM by Higg Star rating. 13 forum posts Send private message

Thanks Karen

I got in touch with my agent who was going in to SJ and will get some details to me.

That will help us to pick up when we are next out.

Kenny  



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