This is the most recent reply I have had from PW
It´s clear that there has been an important delay in the start of the service. My sincere apologies about it.
All the technical material is already ordered to the provider as the General Direction of Polaris World has approved the estimation of the project a few weeks ago. But we are still waiting for the material, it seems to be a problem of the company in charge of the manufacture of the telecom material. The latest news I have from our Telecom Dept is to wait about 2 months to get all the material, then we´ll start to install and fit all the infrastructure in the resort, that should take us about 1 or 2 months more. In the mean time we have to deal with Telefonica to get the service out of the resort, which is not easy and not as quick as we want.
We made some tests 3 weeks ago in order to give a temporary service of Internet wifi in all the area of Jardines but we found some errors of connection in many areas of the resort. The solution would be to install a big data digital repeater, but it´s a very expensive project and we can´t afford it having approved the main Telecom project for Condado. All we can do at the moment is to set a public internet area in the snack bar and two public telephone cabins which are already installed.
The project of Satellite TV is on time and our technicians are in the last stage fitting the communal antennes in a plot near to the Sales Office. The service should be running in the following weeks with a wide offer of international channels.
Please, give my apologies to all the neighbours you meet and transmit them the total guarantee on the execution of the Telecom infrastructure work.
Should you need further information or you want to discuss this or other matters, please feel free to contact me anytime.
Kind regards,