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28 Nov 2006 12:00 AM by Christo Star rating. 7 forum posts Send private message

With the continual frustration of Interlaken and their attitude towards customer dissatisfaction I feel purchasers may wish to help publicise this company to other organisations using or proposing to use their contractual services.

The following attachment may be of interest to many unhappy buyers who may wish to furnish their experiences to my contact Wayne Elliott - Commercial Director at Football Village Ltd. This company is involved with Interlaken in the development of  Pueblo Real Golf a site that is advertised to Arsenal Football Club members as offering properties of ' Real Luxury' and 'High Quality' .

It is interesting to note that the company apparently spent 20,000 Euros on due diligence enquiries into Interlaken as a company prior to using their services and one has to ask just where their positive information came from !

Following my correspondence with Wayne he has asked me if I can provide any evidence of peoples actual issues as he seems unaware of all we have had to put up with. Anyone wishing to enlighten him may do so from the following details however please scroll from the bottom upwards :-

Hi Chris,

 

I have sent a note to our internal team and indeed to our contacts at Interlaken.

 

Whilst our project is a completely different development, your concerns with regards to the same developer, as you would expect, are ones we obviously need to understand.  We did invest over €20,000 on due diligence in relation to the Pueblo Real Golf project, due diligence that not only covered the proposed project but due diligence that went into some depth on Interlaken and indeed their credibility, previous developments and financial standing – all of which was conducted by independent lawyers on behalf of Arsenal FC and all of which came back extremely positive.  In fact at the point of putting the project together we were in discussions with 2/3 leading developers on the Costa del Sol, but on conducting due diligence the report came back negative about them, indeed Interlaken were head and shoulders above some of the coasts leading development companies.

 

Any specifics you can give to me around your concerns would be appreciated as I can feed them in – however in the meantime, as soon as I have some feedback I will be back in touch.

 

Best regards,

 

Wayne

 

 

 

 


From: Chris Stockley [mailto:chrisstockley@cssrepro.co.uk]
Sent: 27 November 2006 13:17
To: Wayne Elliott
Subject: Re: Interlaken and so called 'Quality Build'.

 

Dear Wayne,

 

I received your response Email earlier this month but have heard nothing more.

 

There are an awful lot of issues with Interlaken, and indeed Mediterranean Luxury Homes, so would be most interested in your comments.

 

Regards

 

Chris Stockley

----- Original Message -----

Sent: Friday, November 17, 2006 11:59 AM

Subject: FW: Interlaken and so called 'Quality Build'.

 

 

Dear Chris,

 

Thanks very much for your email, it has been passed onto me to respond and once I have reviewed its content I will come back to you.

 

Thanks for getting in touch,

 

Best regards,

 

 

WAYNE ELLIOTT

Commercial Director

Football Village Ltd.

 

 

-----Original Message-----

From: "Chris Stockley" <chrisstockley@cssrepro.co.uk>

Date: Tue, 14 Nov 2006 08:28:56

To:

Subject: Fw: Interlaken and so called 'Quality Build'.

 

Dear Sirs,

 

I sent this email to you over a month ago but have received no response. As a reminder, have you any comment to make ?

 

Regards

 

 

Chris Stockley

----- Original Message -----

From: Chris

Stockley:  

To: info@footballvillages.com:  

Sent: Wednesday, October 04, 2006 8:57 AM

Subject: Interlaken and so called 'Quality Build'.

 

 

Dear Sirs,

 

I have just been directed to your Web Site by a fellow purchaser of an apartment at the Interlaken Development at Casares del Sol in southern Spain.

 

I read with interest your publicity about their development at Pueblo Real Golf. The description given of this development seems to mirror the description of their development at Casares del Sol, however the reality is something quite different. 

 

The company Interlaken seem a bunch of uncaring crooks. I would be interested in your comments after reading some of the messages posted on the Casares del Sol buyers forum within the web site http://www.eyeonspain.com:  as it is anything but what you describe at Pueblo Real Golf.

 

I think 'Acclaimed Soccer Saturday presenter Jeff Stelling' may be interested in the company he is recommending Arsenal fans have dealings with as after reading the comments people have written about Interlaken and maybe even visiting the Casares del Sol development  he may take a different view !!!

 

I would be very interested in your comments as there is going to be alot more bad publicity about this disgraceful and 'profit only' driven company who try to get away with whatever they can in low quality workmanship and internal fittings/appliances  to increase their profit. The customer is certainly not given any form of priority.

 

Regards

 

 

Chris Stockley 

 

 

 



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13 Jan 2007 5:06 PM by zodiac100 Star rating. 5 forum posts Send private message

I have sent separately a letter to Wayne Elliott

Yes, I agree tell everyone you know of especially those connected with real estate, the law UK and spain and the press.



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