Cleaning

Hi - can anyone shed any light for me please - I've employed a cleaner at 12E an hour. She'd quoted 2-3 hours to clean my 3 bed town house plus laundry. I left 60e thinking wd b enough and went home - she has emailed me saying it took 8.5 hours....thoughts please??

Your clean probably wasnt her clean 

Dirty B#GG##

Love Hugh

She's obviously taking the proverbial. If she quoted 2 -3 hours at 12 euros per hour thats 36 euros max. As you left her 60 euros tell her to get stuffed.

Hi ,

I look after a 3 bed 2 storey house in Granada that sleeps 7/8 and I charge €90 per change over. that includes all washing of linen and ironing which I do at my home and then return when the next guest arrives. Normal time for cleaning is 3 hours but if exceptionally dirty then 4.5 hours plus the 3 / 4 loads of laundry and 1.5 hours ironing , so probably am average of 6 / 7 hours all told. Owner has a lot of back to back bookings and allows 6 hours  for cleaning etc which is more than enough so unless your cleanere was doing a deep clean then 8.5 hours is excessive.

Hope this helps

Also depends on how many sets of bedding you have. My owner has 2 / 3 for each bed which means that I can take linen awayto launder in my own time, but if you rely on just 1 set for each bed then the extra hours are justifiable as you would need that time to dry , iron and then place back on the bed.

Also I have been told by Spanish friends that I am too cheap as a Spanish person would charge at least €120 for what I supply.

If she looked at the job and said its 2/3 hours then says it took her 8 that's her problem tell her to do one. Ask her for a receipt for your tax purposes, see what she says then.

There are a few things here that just don't make any sense first of all €36 to clean a 3 bed townhouse, including laundry is ridiculously cheap and I think that both you and the service provider have benn a litte niave, I vcertainly would never quote or accept a price based on the number of hours, it is an open cheque book

Includimg linen, if your are ironing the sheets 6-7 hours is about correct, you cannot dry the linen any sooner, also the price should reflect if the linen is being taken away or washed in the owners premises

Cyocat what you have not said is if the person wants paying for the additional 8 hours or if they have just accepted the €60, which again is cheap for that service, but if they quoted a price based on 2-3 hours that's the price

Next what is the level of clean that you requested, basic, inside and out, including windows, oven etc, is there anybody there to check the work

Next question, is this person somebody you know, have you seen their work, are you happy with what they have done and of course do they have the keys to your property

Finally of they are working legally there is the small matter of the 21% IVA

I believe that given the basic posting that your question is unfair and that you need to be more careful when you select a service provider