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Spain forumsJet 2 Contact email anyone?


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Tuesday, August 28, 2007

Marksfish
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I'm in Leeds, West Yorkshire/ Puerto Rey, Vera., Almeria

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Does anyone on the forum have an email adress for Jet 2 please? I am trying to contact them to enquire about flighs to Almeria in 2008 and if they are going to reinstate them from Leeds Bradford. I can only find an 0871 or 0906 phone number, both of which make for very difficult and expensive phone calls.

Thanks

Mark



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28 Aug 2007 9:12 PM

morerosado
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Sorry, Mark, no. I've looked too. They don't want you to email, do they ?

But, regarding the 0870 etc numbers, do you know about this site ?

http://www.saynoto0870.com/links.php

Click on "search for alternative number", put in Jet2  & it gives a few for Jet2 that are normal numbers.



This message was last edited by morerosado on 8/28/2007.
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28 Aug 2007 9:21 PM

Marksfish
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I was trying to be subtle about the phone number, I really don't want to ring them. Jet 2 are suposed to be a Leeds based company, but unfortunately they outsource their call centre (don't they all these days ?) I would rather email than try to explain what I want. When we went out on the inspection trip, I spent most of my time on the phone saying "pardon" and repeating myself, whilst trying to get information. If push comes to shove, I may even have to resort to pen and paper .

Mark



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31 Aug 2007 2:33 PM

sping
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Try this web page or just go to www.jet2.com

 

http://www.jet2.com/faqsection.aspx?s=cust

 

Like most of these companies, they are hard to get to talk to unless you’re spending loads of money with them!

Sping.





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31 Aug 2007 2:36 PM

Marksfish
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I knew there was something I forgot to do. I found an email for Stephanie Blevins (SBlevins at dartgroup.co.uk), she is the General Manager for customer realtions. I got a response next day which was very informative and answered my questions.

Mark




This message was last edited by Marksfish on 8/31/2007.
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11 Sep 2007 5:12 PM

Marksfish
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It seems Jet2 do listen to their customers after all  (or maybe it was just a fluke!!). My original enquiry was asking about flights to Almeria from Leeds after October 28th 2007. There website was rather unhelpful, just saying that the flights were on sale until October, keep checking back!! I made the comment that it might be helpful for customers to know when (or even if) the new season to Almeria would be on sale tp prevent people keep looking for flights in a part of the year when there plainly weren't going to be any!!

Checking the site recently, I have seen that the they have added that the flights are now available from May 17th 2008 to 1st November 2008. Much easier than to keep checking back. Well done Jet2 .

Mark



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13 Sep 2007 2:34 PM

carolandrichard
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Hi Mark

Jet2 have released their flights from Leeds to Almeria now, only available in the summer as you say. We've started booking......





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