Gas Supply

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Roda Golf And Beach Resort forum threads
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12 Feb 2019 13:20 by McQueen Star rating in Brecon. 27 forum posts Send private message

Hi,

The gas supply for our Apartment - Bloque 46 - has ceased.

The bill has been paid!  Regrettably our property managers are away.

Does anyone know the best English Language email address to report this to EDP?

Or, has anyone in Phase Two suffered any outage recently?

Based in UK makes it awkward, any advise would be appreciated.

McQueen

 

 

 

 



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Mac McQueen


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23 Feb 2019 23:06 by MikeandHelen Star rating. 158 forum posts Send private message

Copy of email from my agent:

Dear Owners/tenants,

 

It has come to light that the Gas Company ‘EDP’ have not read meters on Roda Golf since the 3rd August 2018. If your gas account is not with ‘EDP’ please ignore this email. The company are only issuing estimated bills. The estimates are either as if there has been no usage and there potentially could have been 6 months gas used or they are issuing estimates based on last year’s usage so people are getting some enormous bills, even on an empty property i.e. 200€.

 

It is very important that you ensure you have enough funds to cover unexpected high bills as you may pay a very high bill although your usage may have been low, for any payments rejected by the bank the company will remove meters from properties which then causes even bigger problems and further costs.

 

EDP have said once meters have been read by them, which should be before the next bill issue date in April, they are hoping to have read meters and credit/debit accounts accordingly.

 

EDP do now appear to be in control of the process. However we cannot guarantee that, and for this reason please follow our recommendations as contacting with them will not gain any advantage, they have confirmed their intent to ensure the project is completed by the end of April. 




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