IBI payment receipt from Banco Sabadell

I have recently paid the IBI tax by direct debit to San Javier Town Hall.  I have made this payment for the previous seven years via Lloyds/Banco Halifax Banks.  I have always received a receipt by post from the Bank.  The receipts always contained information which included the Valor Catastral figure used for the following year's Non Residence Tax calculations.

Now that Banco Sabadell have taken over, the IBI payment receipt for this year is only available online and a copy can be printed out.  However, this latest receipt does not contain any relevant information from San Javier Town Hall.

I telephoned Banco Sabadell's main office and was told that I could get the required information from my local branch in Los Alcazares. I then telephone them and was told that Banco Sabedell does not have the information I require and that I should speak to my solicitor!!!

It looks as if I will have to make a trip to San Javier Town Hall to obtain the information.  I am obviously paying an annual fee to a bank that does as little as possible to help its clients.

Has anyone else had this problem?

I had a similar problem yesterday.  You used to be able to print the PDF file from the Caja Murcia list of payments but since it was taken over by BMN it is now more difficult.  I had to select the payment showing on my on-line banking, and then select 'See Letter' and this showed the full details of the IBI.  Took me a while to find it though.

I have made several attempts online, to obtain more information, but without success.  All that is available from the Banco Sabadell website, is the one receipt, which does not include the VC figure.  

When talking about Spanish Banks charging for doing nothing, I think they even exceed the audacity and cheek of UK banks.

http://murciatoday.com/rip_off-cash-withdrawal-charges-net-spanish-banks-3.2-billion€-a-year_22009-a.html#.U9gGKWK9KSM

Highlights how they rip off most of their customers, so us expecting information and service for the charges they levy on us should be of little surprise.

Like you Felices días i can't see the receipt online.

However, if you email the town hall they will send it to you as a pdf by email.

sanjavier@recauda.net

If yu have a Sabadell Expansion account then there are no charges at all.
However, you have to deposit €700 per month.

From 1st September if you DON'T have an expansion account you will charged for cash withdrawals unless done at a Sabadell branch. There is a lower charge if done at a ServiRed network machine than eny of the other networks (4b or Euro6000)

Been to the bank today to check up on this! As we received a letter that was very confusing!

Hi, would anyone have an email address for the town hall in Los Alcazares. I also pay my ibi by direct debit with Banco Sabadell and would like a receipt by PDF. Many thanks.

Same as I put a few posts back

sanjavier@recauda.net