Suncar/Decode Car Hire

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14 Sep 2010 12:00 AM by Haddons Star rating. 25 forum posts Send private message

Just a warning to anyone booking a car through Suncar or Decode - DON'T.

We booked what we thought was a good deal with Suncar and had to pay the whole amount up front by credit card. We had a reservation confirmation come through in the name of Sol Mar.  Upon arriving at the Sol Mar desk at Alicante airport we had to pay the whole amount again to Sol Mar and told we must claim the money back from Suncar/Decode.

After arriving home and making the claim we have still not received a refund and they are not responding to emails and you get nowhere on the phone.  This is now 2 months later.

We are now having to claim the money back via our credit card.

My advice is not to use either Suncar or Decode - they're rubbish - check out one of the independent review sites available to see what other people have said!!!!!

 




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15 Sep 2010 7:33 PM by tommo99 Star rating. 1 forum posts Send private message

The same thing happened to me in July and I've still not got a refund. Just read all about them on the web - I wished I'd looked before booking with them. I booked with Suncar but Decode is the company that charged my card

DO NOT USE - THEY ARE CROOKS

AND THEY HAVE LINKS ON THIS SITE  -  Justin Please take them off

 

Peter

 


 



This message was last edited by tommo99 on 15/09/2010.


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