Ryanair Refund?

Condado Excursions
Post reply   Start new thread
New - Old :: Old - New

Pages: 1 |

Condado de Alhama forum threads
The Comments
21 May 2010 12:00 AM by marymary Star rating. 63 forum posts Send private message

Hi

Has anyone been successful in getting a full refund from Ryanair for cancellation of flight due to the Volcanic Ash?

They have only paid 25% of my costs and trying to get a response from them seems futile!




Like 0

Spam post or Abuse? Please let us know

21 May 2010 10:03 AM by pauldpo Star rating. 86 forum posts Send private message

Hi,

We only got refunded the single leg of our journey from Alicante to Edinburgh, 40 quid each!!    Not enough to cover the cost we incurd after getting a lift to Murcia Airport( thanks to Carol) bus upto Newcastle via the ferry from Calais ( thanks to Terry) , then a train upto Aberdeen and then another car journey to get back home.

Paul.




Like 0

Spam post or Abuse? Please let us know

21 May 2010 10:25 AM by Jann Star rating in Merseyside and Jardi.... 802 forum posts Send private message

I think that Ryanair had a 3 mill euro fine imposed on them by Italy earlier this week although they are now contesting that- part of the article says:-

Enac found that most other airlines had managed to meet their obligations despite the difficult circumstances.

"At a time when all airlines across Europe were cancelling thousands of flights and disrupting millions of passengers, it is extraordinary that Enac could investigate and then impose a three million euro fine only upon Ryanair," said the airline's spokesman Stephen McNamara.

Ryanair had initially insisted it would only refund the cost of passengers' tickets, but later agreed to fully implement European regulations and pay all "reasonable expenses".

Under EU Regulation 261, if a flight is cancelled, those flying with European carriers into or out of the EU have the right to a refund or to be re-routed.

If passengers chose the latter, they have the right to care - such as accommodation and meals - while they wait."

I think they are also arguing that they should only pay for the costs of the missed flight and from that can deduct their admin charges and if people chose another route home they are liable for those costs themselves. I expect this will run on a bit.



_______________________

Jan



Like 0

Spam post or Abuse? Please let us know

21 May 2010 11:28 AM by jeb321 Star rating in Carrickfergus, N.Ire.... 454 forum posts Send private message

jeb321´s avatar

I'm sure there will loads of stories about this in the weeks to come. I had to argue with Jet2 to refund my flight home - I was on the Murcia - Belfast route but got a flight home via Edinburgh (300 euro one way !!!) and then had to pay myself for the hop from Ed - BFS. When I got home the small print said 'refunds OK if booked on the original route' so you can imagine I was quite annoyed - nevertheless after many phonecalls (and those so called customer service lines are a complete rip off, they keep you hold for ages and charge you 50p a minute for the privilege) they have relented so fair play to them. However, I've been stung on the exchange rates as after the first wave of cancellations I paid 1400e for flights one way to Belfast which were again subsequently cancelled - I've got the refund OK but have lost £40 on the FX rate change and will go after them on that now !

Hope everyone got home OK - we decided to sit it out and not take the coaches as that would have been just bedlam I imagine - wouldn't mind hearing some stories from those that took that route home - I'm sure there are a few good yarns in there and I'm sure new friends were made along the way.



_______________________
   


Like 0

Spam post or Abuse? Please let us know

21 May 2010 11:20 PM by michaelhardy Star rating in Bishop Auckland & Ja.... 597 forum posts Send private message

michaelhardy´s avatar

Has anybody managed to get anything back from travel insurance?

We've been told that our travel insurance are accepting claims for volcanic ash disruption but it will take 4 weeks to process.

 

 



_______________________




Like 0

Spam post or Abuse? Please let us know

Pages: 1 |
Post reply   Start new thread


Previous Threads

Can anyone recomend an electrician - 3 posts
Attending the AGM? If not don't lose your Vote. - 10 posts
Number of lighting cables in 3 bed apartment - 2 posts
White plastic down pipe? - 10 posts
the clover is wilting - 33 posts
How much is a taxi from Alicante to Condado? - 3 posts
apartment needed - 0 posts
Garden games and toys for hire on Condado - 2 posts
Looking for our upstairs neighbour urgently - Los Naranjos 2 - 0 posts
Apartment keys cut - 1 posts
Nicola - 0 posts
CHILLOUT - AIR CONDITIONING - 3 posts
Urban Real Estate Tax?? - 6 posts
GOLF MONTHLY REVIEW - 14 posts
Things to do around Condado - 4 posts
Travel Cot Hire - 2 posts
Rugby Supporters - Post Here - 0 posts
What have you had done to your apartment ? / What mistakes have you made ? - 14 posts
Perchelles Beaches - 11 posts
Why did you buy on Condado ? - 52 posts
Good cleaner and key holder required - 17 posts
Condado Golf Fees - 4 posts
Condado website - 3 posts
What to do on La Torre - 7 posts
Accommodation - 3 posts

5 posts were found:


1 |
Our Weekly Email Digest
Name:
Email:


This site uses cookies. By continuing to browse you are agreeing to our use of cookies. More information here. x