Our Dream Shattered, Masa Experience !!!!!

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19 Jun 2009 12:00 AM by Morby Family Star rating in Middlesbrough Clevel.... 32 forum posts Send private message

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In Sept of 2008, whilst on holiday, and after watching San Cayetano from the first buildings going up, we arrived and fell in love with the Town, and immediately paid a deposit at the Torre Masa Hotel, Jaoaqin showed us around and we struck a deal with him at 2007 prices. He was fantastic and we do ot blame him for anything that has happened. We again met with Masa and laid our cards on the table letting them know of my retirement from the British Fire Service come May 2009, and my wife retiring early from her customer service manager job with TKMAXX. communications up to May 2009 were great, then it started to go quiet after we had submitted all the required paperwork asked for. we made arrangements to fly out for a Month on June 9th, to holiday in the area and hopefully complete on our phase 1 quad.. On June 4th due to the lack of communications I contacted Masa who enlightened me that there could be a small problem with the mortgage, I am not going to mention any names of Masa employees who were supposed to be acting on our behalf. The problem was that the gauranteed mortgage we were asured of getting was not gauranteed. And we were expected to find the shortfall of approx 35k. I was in hand of that money but it was our nestegg to last us until we were settled and myself my Wife and our our Daughter found work. At this point our UK home was sold. arrangements to have our belongings delivered were well in hand as were our flights booked and accomodation booked. after several agonising phone calls we were then given the sad news we could not get the mortgage, Gutted to say the least, in four days we were going to be homeless, as I was not going to risk bringing my family out to a Foriegn Country with my limiited language skills not knowing how the system works and the famiily included two young children. I chose to stay in the UK where my daughter stiill had her Council home albeit we had nowhere, and we could call on family friends and neighbours to assist us. On the Saturday Masa phoned and asked if I had CALMED DOWN, Calmed down , c,mon our UK home was gone, our villa was fast dissapearing due to the mortgage not being asured as we were told, and we had two days to find somewhere to live. My Wife and I are now sat on the tenth floor of a flat belonging to  our Social Landlord here in Middlesbrough. A new name from Masa is now in touch, and he is not up to speed with what is going on and now aftter we have resigned ourselves to losing the dream as we have had to spend monies on purchasing items for our temp home, and even here have no jobs, we are spending the monnies for our dream to survive, Masa have now told us some 7 days later they can get us the mortgage, talk about kickiing a man and his famiily when he is down, and the stress chaos distress we have gone through, to the point where my Wife is under a doctor for depression / stress, I have had to purchase a car, my grandchildren have had to be re introduced to School as they were taken out, etc We find it insulting that Masa can do this to us. Do they really expect us to trust them now after all that has happened, The new fella is now stating that Masa told us we had the mortgage, Untrue, they could only assure us 35% of what we wanted in our last conversation. We are in fact shattered, all the work, the trust in such a supposed international company who should know better than to mess with peoples lives / homes / families is the last straw, I could never trust Masa again to live up to thier supposed reputation. Can I thank all those who have shown support, as we have contacted some in private, but we are to upset to think about the dream right now. We have lost money, our UK home, and our family is extremely distressed, therefore can I say good luck to others who still dream, but make sure  your agents keep you up to speed with all problems no matter how small they may be, and dont leave things to the last minute like Masa did with us.The man I really feel for is the builder who trusted us as we did him only to be let down badly in my opinion by Masa. Adios y gracias

                                                                          Kevin.

 

        




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20 Jun 2009 12:42 PM by tinasolera Star rating in Murcia. 801 forum posts Send private message

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Very sorry to hear all that!

Taray have helped people get mortgages. maybe you should talk to them. You never know, its in their interest to help people complete.



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23 Jun 2009 12:53 PM by Rymski Star rating. 35 forum posts Send private message

Very sorry to hear your news, but as Tina says, Taray have got mortgages in place for these properties.

 Our letter from Taray states that 'Taray has already a mortgage with BANKINTER etc' at Euribor + 1.25% - about 2.75%. It then gives contact emails of people at Bankinter for contacting re the mortgage . If you PM us, then we can forward you these details.

Hopefully you can sort something out.

H & S




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23 Jun 2009 1:05 PM by mobailey Star rating in San Cayetano. 461 forum posts Send private message

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Hi Kevin

we are really sorry to hear your news but that the other replies to this tread are of help if we can help in any way with accomandation if you can come out please let us know again



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Mo&Bryan www.bryansblinds.com &  www.discovercostacalida.info Why not see if can we help  



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Previous Threads

Changing Locks - 5 posts
MISSING - 1 posts
accomidation - 0 posts
Sensible offers please !!!!!!!!! - 0 posts
Letter from Taray's Accountant - 4 posts
Help Needed! - 1 posts
Quad on phase one - 0 posts
Taray's "Developer Mortgage" with Banco Valencia - 2 posts
What will you offer me? - 0 posts
Query ref possible employment - 0 posts
Please could someone confirm................... - 2 posts
What are the future plans for Phase 2 - 1 posts
advice required - 1 posts
phase one, quad villa measurements for windows - 0 posts
Quad on phase one!!!!!!!!!! - 0 posts
air con - 0 posts
air con - 0 posts
Phase 2 - 4 posts
Are you looking to buy in S.C ??? - 0 posts
LFO's - 0 posts
Anyone buying through Masa, advice / info please - 0 posts
does anyone have 1 week for renting - 4 posts
Transport - 6 posts
Lights - 4 posts
small bits of furnture - 1 posts

4 posts were found:


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