Santander contact.

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08 Oct 2013 8:12 AM by sterling Star rating in Kent & Partaloa, Alm.... 206 posts Send private message

Hi all,

I hope someone can help me. I have an account with Santander Mojacar and use internet banking mainly for just checking my account. I now want to transfer some money to another spanish account but cannot understand how to do it on the internet as it's in Spanish (obvioulsy!!) Does anyone know if there an otion to change the language, I have looked but can't see one. I am having so much trouble calling the branch. They never answer the phone!

I looked on the internet for Santander UK but they told me they are nothing to do with the Spanish Santander..URGH !!!

 

frown



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Sterling



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08 Oct 2013 8:31 AM by elaineG Star rating in Spain . 409 posts Send private message

Have you tried calling their UK online banking helpline on 0845 600 4388  ?





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08 Oct 2013 8:39 AM by sterling Star rating in Kent & Partaloa, Alm.... 206 posts Send private message

Yes i did that this morning,they tell me they are nothing to do with the Spainish bank.However I have now emailed the branch instead, hopefully that will work!!!

 

Thnak you for your reply.

smiley



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Sterling



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08 Oct 2013 8:43 AM by txakoli Star rating. 18 posts Send private message

We bank here with BBK, a Basque bank & they have an option to change language on line to Basque, Spanish or English.

Look for somewhere that says "cambiar idioma" or similar.  Surely a big bank like Santander has this option???

 





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08 Oct 2013 9:01 AM by Jack5340 Star rating in Calahonda Costa Del .... 56 posts Send private message

Hi'

The answer to your question is no you cannot change the online banking website to English. I bank with Santander and have been asking them when their online banking will be in English. They say they are working on it. They have been working on it for at least the last 6 years with no result.



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08 Oct 2013 10:17 AM by elaineG Star rating in Spain . 409 posts Send private message

Sterling, if you screen print the pages and post them here, I am sure we (collectively) can help you.





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08 Oct 2013 12:43 PM by nigel188 Star rating in Estepona. 655 posts Send private message

Hi Sterling

This Santander Website is partly in English giving you Tourist Branches with their Phone Nos whom have English Speakers in them

https://www.bancosantander.es/cssa/Satellite?cid=1181580195659&pagename=SantanderComercial%2FGSDistribuidora%2FSAN_AtencionClienteSinSegmento&c=GSDistribuidora

Good Luck

Regards

 

 

 

 


This message was last edited by nigel188 on 08/10/2013.

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Nigel




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08 Oct 2013 5:33 PM by sterling Star rating in Kent & Partaloa, Alm.... 206 posts Send private message

Thanks Nigel



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Sterling



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