We have a penthouse apartment in block 286. The family in the apartment below us have a problem with water ingress into their main bedroom. I'm not sure quite how bad it is. It is not immediately clear to us what the cause is. It is maybe coming from our balcony or perhaps from the drain, although we have tested both in the past and it seems to be fine.
Has anyone else had a similar problem and if so how did you deal with it. Polaris have apparently ignored calls and Resoralia appear to want to wash their hands (no pun intended!) of the issue. Is this something we should take up with the block president?
Any help or advice would be gratefully accepted by both families.
Many thanks.